Service Manager (Sexual Health)

As Sexual Health Service Manager, you will lead and manage a multidisciplinary team delivering a comprehensive, high-quality sexual health service across Cheshire West and Chester. You will be accountable for operational delivery, performance, quality, finance and workforce, ensuring services meet contractual, regulatory and patient expectations. You will act as the CQC Registered Manager, ensuring full compliance with regulatory standards and maintaining robust governance arrangements. You will foster a positive, inclusive culture where colleagues feel supported, developed and engaged, and where patient experience is at the heart of everything we do.,

• Providing visible, values-led leadership to clinical and non-clinical teams
• Holding overall accountability for service performance, KPIs and quality outcomes
• Managing the service budget and financial performance, identifying risks and opportunities
• Using data, insight and feedback to drive continuous service improvement
• Ensuring services are safe, confidential, accessible and responsive to diverse communities
• Working collaboratively with Clinical Leads to support clinical governance and supervision
• Leading workforce development, including performance management, appraisals and talent development
• Building strong relationships with commissioners, partners and community organisations
• Supporting service development, innovation and strategic planning in line with public health priorities
• Representing the service at senior meetings and contractual performance reviews
  
  Are you an experienced CQC Registered Manager who wants real influence, autonomy and the chance to shape high-quality sexual health services for local communities?
We are looking for a confident and values-led Sexual Health Service Manager to lead the Cheshire West and Chester Sexual Health Service. This is a senior leadership role where you will take full responsibility for service delivery, people leadership, performance and quality, working closely with our General Manager and Clinical Leads. This role will suit someone with a strong background in health or social care management who enjoys leading multidisciplinary teams, balancing quality with performance, and building services that are accessible, inclusive and genuinely patient-centred.,
• Current CQC Registered Manager
• Significant experience leading teams within health or social care
• Proven experience managing KPIs, contracts and complex performance data
• Strong financial and budget management experience
• Excellent leadership, communication and influencing skills
• Experience implementing and leading change across services
• Demonstrable track record of delivering safe, effective and well-governed services
• Ability to work autonomously and make sound operational and strategic decisions
• Confident using IT systems and digital reporting tools
• Full UK driving licence with access to a vehicle, Degree or postgraduate qualification or equivalent experience
• Extensive experience in health or social care management at a senior level
• Experience leading large-scale change or service transformation
• Knowledge of community health or sexual health services
• Experience of service marketing, innovation or business developmen
  
  We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

You will join a supportive and experienced leadership team, working across an integrated sexual health service that plays a vital role in improving public health outcomes. You will have the autonomy to lead your service while being backed by a large, established organisation with strong governance, learning and wellbeing support. In return, we offer:
• A salary of £40,000 - £45,000 with access to our group pension
• Membership of My Reward Hub, giving you discounts on everyday purchases, plus cashback and voucher offers
• Access to your wages as you earn them, helping cover life's emergencies and avoid overdraft fees or high-interest borrowing
• Online and in-person wellbeing support, including mental health services, financial wellbeing tools, coaching and counselling
• Access to e-learning, bespoke career pathways and professional development through our Outstanding Learning Enterprise team
• An open, just culture where you are encouraged to share ideas, supported by ringfenced innovation funding
• The pride of working for an organisation where the majority of services are rated Good or Outstanding by the CQC