Service Manager - Public Health

Job summaryExciting Opportunity: Service Manager Public Health Band 7 - Integrated Women, Children & Sexual HealthAre you an experienced and driven manager ready to make a real impact? We're looking for a Service Manager to play a key role in the operational leadership of services within our Integrated Women, Children & Sexual Health Directorate.Working closely with senior leaders, you'll help ensure the efficient delivery of high-quality care, support key performance targets, and manage budgets and contracts. You'll also lead and support a team of administrative staff, driving improvements in training, development, and performance.This is a fantastic opportunity for someone with strong operational experience and a passion for service improvement. You will collaborate with the leadership team to lead change, enhance patient experience, and support service redesign initiatives that make a real difference.If you're ready to take on a challenging yet rewarding role in a dynamic
and supportive environment, we'd love to hear from you.Please note : We may need to close the vacancy early depending how many application we received.Interview - TBCMain duties of the jobMain Duties and Responsibilities - Service Planning & DeliveryActing in partnership with the 0-19 PHN Matrons to manage and resolve day-to-day non-clinical issues within the service.Support the Head of Public Health Nursing and 0-19 PHN Matrons in developing business and service plans. Where appropriate, take the lead on specific projects or service improvements.Work alongside the Head of Nursing and Matrons to coordinate financial planning for the services.Monitor and analyse patient activity and service performance, ensuring compliance with national, regional, and local targets and standards.Oversee the development and regular updating of performance dashboards to track service delivery effectively.Ensure implementation of agreed action plans that address capacity and access issues, supporting
achievement of key performance targets.Lead on data analysis for areas delegated by the General Manager to provide timely, accurate insights to the leadership team.Prepare reports such as service delivery metrics or any other report as requestedAttend and actively participate in performance meetings, supporting follow-up actions and service improvements.About usCroydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust wasformed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide servicesfora population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our
experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone isworkinghard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challengeyourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're lookingfor.DetailsDate posted09 November 2026Pay schemeAgenda for changeBandBand 7Salary
55,524 to 62,652 a year

EssentialEducate to a minimum of degree level or above in relevant subject.Qualification in social work, nursing, occupational therapy, clinical psychology, physiotherapy or relevant subject and registration with a professional regulatory bodyEvidence of continued professional developmentDesirableManagement Qualification

Experience

EssentialProven experience of leadership in health or social care services including operational managementExperience of managing/supervising staffExperience of using a full range of IT systems and patient/client data systems (including excellent understanding of MS Office packages)DesirableExperience of managing health and social care integrated services

Knowledge

EssentialGood working knowledge of wider health an d social care system and structures, policies, procedures and legislation relevant to services areas. Particularly the benefits and challenges of integrated multi -agency working.Demonstrate knowledge of the range of local health and care services including the voluntary and community sectorDesirableUnderstanding the barriers to integrating between health, social care and the voluntary sector.
Person Specification

Education/ Qualifications

EssentialEducate to a minimum of degree level or above in relevant subject.Qualification in social work, nursing, occupational therapy, clinical psychology, physiotherapy or relevant subject and registration with a professional regulatory bodyEvidence of continued professional developmentDesirableManagement Qualification

Experience

EssentialProven experience of leadership in health or social care services including operational managementExperience of managing/supervising staffExperience of using a full range of IT systems and patient/client data systems (including excellent understanding of MS Office packages)DesirableExperience of managing health and social care integrated services