Service Manager - Colorectal Surgery, St Marks Hospital

The post holder will be responsible for the day to day operational management of the Colorectal surgery service, including subspecialties. Supporting both the consultants and specialist nursing teams.,

• Providing operational leadership and support to all aspects of the colorectal service, including pathway development, service improvement and ensuring robust Data quality.
• Have responsibility for ensuring services are delivered within exactly performance and quality metrics, identifying improvements and potential risks within areas of responsibility.
• The individual will lead on operational performance, ensuring delivery of KPI's including waiting time targets and activity levels.
• Support with activity planning and development of capacity and demand modelling.
• Support divisional senior team in the delivery of cost improvement plans (CIP), have budgetary authority and responsibility for specified areas.
• The role will support the General Manager and Clinical Director in service developments and lead on improvement plans.
• You should possess excellent communication and leadership skills and be able to demonstrate your ability to remain positive in challenging times.
  
  London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.