Service Manager

We are looking for an inspiring and values-led Service Manager to lead and develop high-quality, person-centred support across our Leeds and Harrogate cluster.
You will provide strong operational leadership across a range of services, ensuring safe, effective and compliant delivery while motivating teams to achieve outstanding outcomes for the people we support.
You'll champion active support, inclusion, independence and citizenship, while driving continuous improvement and innovative approaches to care., Lead, motivate and develop high-performing teams.
Oversee day-to-day service delivery, staffing, rotas, budgets and resources.
Maintain regulatory, contractual and safeguarding compliance.
Drive continuous improvement through KPIs, data and service improvement plans.
Build strong relationships with families, health professionals and key stakeholders.
Support recruitment, retention, supervision, training and colleague development.
Promote innovation, digital approaches and best practice across services.

You'll have management experience within health or social care and experience supporting people with disabilities, autism and/or complex needs. You'll be an emotionally intelligent, adaptable and confident leader with excellent communication, organisational and problem-solving skills., NVQ Level 3 (or equivalent), with a willingness to work towards Level 5.
Previous management experience within health or social care.
Experience supporting people with disabilities, autism and/or complex needs.
Full UK driving licence and willingness to travel across the Leeds and Harrogate cluster.
This is a 24/7 service, so flexibility to work weekends, nights and participate in on-call arrangements is required.
If you're passionate about empowering people to live extraordinary lives and can inspire teams to deliver excellent support, we'd love to hear from you., We recognise the importance of recruiting skilled, compassionate, and reliable staff, whilst demonstrating in practice our commitment to inclusion, safeguarding and promoting the welfare of adults at risk. Please be aware it's a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre-employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices, for more information on criminal discloses you can visit

Founded in 1986, The Wilf Ward Family Trust is dedicated to enhancing the lives of individuals with disabilities. We empower them to lead fulfilling lives and embrace innovation to stay at the forefront of social care. Join us on our journey towards equality and a brighter future. Welcome to the Wilf Ward Family Trust.