Service Manager

At Hft, a leading Social Care provider, we stand alongside learning disabled adults, empowering them to live life their way. As a Service Manager, you'll lead four small supported living services in Stroud and King's Stanley, ensuring people feel valued, independent, and in control of their daily lives. You'll guide your team to deliver person-centred support, foster skills, promote choice, and create opportunities for achievement, while maintaining a safe, inclusive, and welcoming environment where both learning disabled adults and colleagues can thrive. What You'll Be Doing As a Service Manager, you'll be at the heart of your services, inspiring your team to deliver support that empowers learning disabled adults to live life their way: You'll:

• Lead and develop your team to provide safe, person-centred support that promotes independence, skill development, and well-being
• Ensure services meet regulatory and internal standards, maintaining quality, compliance, and safety
• Hold or maintain CQC registration for allocated supported living services, ensuring services meet all regulatory expectations
• Manage budgets, resources, and colleagues effectively to maintain strong and sustainable services
• Build open, trusting relationships with learning disabled adults, families, colleagues, and external partners
• Support recruitment, induction, training, supervision, and appraisal to develop your team and enable achievement
• Be a visible, proactive leader, including on-call responsibilities as required, As a Service Manager, you'll lead a team where empowerment, kindness, and compassion guide every interaction. You'll enable learning disabled adults to feel confident and independent, while ensuring your team feels valued, supported, and able to thrive.
What We Offer
• A role with real impact, where your leadership empowers others
• A warm, supportive, and inclusive team culture.
• A role with real impact, where your work empowers others.
• 33 days' annual leave (including bank holidays)
• Access to award-winning training and career development
• Flexible pay options via Wagestream
• Wellbeing support including Digital GP, counselling, and mental health services
  
  You're an experienced manager who knows what it takes to run a great service and leads with kindness, clarity, and confidence. You bring:
• Experience managing CQC-regulated supported living services for learning disabled adults
• The ability to hold CQC registration for allocated Supported Living services
• A Level 5 Diploma in Leadership & Management for Adult Care (or the commitment to achieve this within 18 months)
• Proven leadership skills that inspire teams, develop talent, and drive positive outcomes
• Strong communication and relationship-building skills, with the ability to collaborate effectively across teams and partners
• A proactive, solution-focused approach to challenges and change
• A valid driving licence and the flexibility to travel across services as needed
  
  Joining Hft means becoming part of a team that believes every learning disabled adult should have the opportunity to live life their way. We're a social care provider with a clear focus on the people we support, and we're committed to delivering high-quality, sustainable services.
You'll be part of a supportive, inclusive organisation where your leadership creates lasting, meaningful impact. Our values guide everything we do: we're diverse and inclusive, kind and compassionate, positive and solution-focused, and visionary about what the best life possible looks like.