Service Manager

Are you an experienced social care leader looking for your next challenge? We're looking for a passionate and motivated Service Manager to lead John Turner House, ensuring the delivery of outstanding, person-centred support for people with learning disabilities, complex needs and a valuable break for their family carers., As Service Manager, you will provide strong leadership and oversight of the day-to-day operation of the service, ensuring it remains safe, effective and focused on achieving positive outcomes for the people we support. You'll be responsible for:

• Leading and inspiring a team with a Team Manager and Support Workers
• Ensuring the delivery of high-quality, person-centred support
• Maintaining compliance with CQC regulations and organisational standards
• Managing service performance, audits, safeguarding and health & safety
• Overseeing staffing, rotas and resource management
• Building positive relationships with families, professionals and external partners
• Driving continuous improvement and supporting the development of your team
• Embed a recently implemented Care Management system
  
  We're looking for someone who:
• Holds a Level 5 qualification in Health & Social Care
• Has experience leading teams within a social care setting
• Understands CQC regulations, safeguarding and quality assurance processes
• Has experience supporting people with learning disabilities
• Demonstrates excellent communication, organisational and problem-solving skills
• Leads with confidence, compassion and a commitment to person-centred support, Must be an experienced social care leader.
• Must have experience in delivering person-centred support.
• Must have experience supporting people with learning disabilities.
• Must have experience supporting people with complex needs.
• Must have knowledge and experience of CQC regulations and standards, specifically in managing a CQC registered service.
• Must be able to drive high standards of care.
Desired criteria
• Demonstrated passion and motivation for social care leadership.
• Experience in leading teams through periods of change.
  
  At Leading Lives, we're an employee-owned, not-for-profit social enterprise where our people are empowered to make a difference and every customer is at the heart of what we do.
This is an exciting opportunity to lead a dedicated team, who have been through a period of change, to drive high standards of care and support people to live fulfilling, independent lives., Join Leading Lives and help create opportunities, independence and great outcomes for the people we support at John Turner House.

Lowestoft, Suffolk 37 hours per week Permanent Salary: from £35,000 per annum Employee-Owned Organisation,
• Employee-owned organisation
• Award-winning learning and development opportunities
• Up to 8% employer pension contribution
• Employee Assistance Programme and wellbeing support
• Cycle to Work scheme
• Retail and lifestyle discounts
• Opportunities for career progression and professional development
• A rewarding role where you can have a lasting impact on people's lives