Service Manager

We are looking for an experienced Service Manager to lead a service in Leicester currently in a period of recovery and improvement. This is not a steady-state role. The focus is on stabilising the service, bringing structure, supporting the team, and making sure the service is running safely and consistently day to day You will play a key role in ensuring the people we support receive safe, consistent, and high-quality care, while we continue to strengthen leadership across the area., What you'll be doing

• Taking full responsibility for the day-to-day running of the service
• Stabilising staffing, rotas and team structure
• Supporting teams to deliver safe, consistent, person-centred care
• Addressing quality and compliance gaps, including CQC actions
• Leading on safeguarding, MCA and DoLS
• Managing team performance, including:
• supervisions
• investigations
• performance improvement
  
  Experience as a Service Manager / Registered Manager in a regulated care setting
(supported living, residential, nursing, domiciliary or similar) - all backgrounds considered
• Strong knowledge of:
• CQC standards and compliance
• Safeguarding
• Mental Capacity Act (MCA) / DoLS
• People management and HR processes
• A hands-on leadership style
• Able to step into a service, assess quickly, and get a clear grip of what's needed
What to expect
• The service is currently in recovery, so there is a need to:
• re-establish consistency, · A chance to bring a service back to a safe, stable position
· A role suited to someone who thrives on improvement rather than steady-state management · You'll be able to see the impact of what you do - in the team and for the people we support If you're someone who's comfortable stepping into a service that needs direction and you're confident bringing structure and stability, we'd like to hear from you.