Service Manager

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks. Join Us as a Service Manager The National Autistic Society helps create a world that works for autistic people, and we have a rewarding opportunity for a Service Manager at Kingsley House in Bideford, Devon. If you share our values and want to make a difference, we'd love to hear from you. Visit our website to find out more about who we are: About the Service At Kingsley House, Devon, we provide high quality residential and day services for autistic adults in a specialist 24-hour, safe and secure learning environment. Our emphasis is on supporting adults with complex needs to fulfil their potential by developing vocational and life skills., A fantastic role that is responsible for driving operational excellence in the delivery of services, and employee performance. The Service Manager will support continuous improvement and contributes to service development through reflective practice and innovation, in alignment with organisational priorities. What You'll Do

• Prepare services for inspection readiness & contribute to service redesign and transformation.
• Lead safeguarding and risk management processes.
• Lead & develop staff through regular supervisions, appraisals, coaching & mentoring.
• Manage recruitment, onboarding and retention strategies to build resilient teams.
  
  Strong leadership and people management skills with a track record of developing teams.
• Ideally hold a QCF Level 5 or equivalent, or be willing to work towards this qualification.
• Resilience under pressure and ability to adapt to changing priorities., For questions about this role, please contact Kim Tappin, hiring manager, at
To protect our autistic adults at the National Autistic Society, all staff are required to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential.

This advert is for a full time, fixed term role (maternity cover) at 35 Hours per week. What we can offer you
• Pension - Auto-enrolled pension scheme.
• Annual Leave - 33 days (including public holidays). You can buy or sell leave each year.
• Training - Great induction and training, including autism training.
• Discounts - Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
• Healthcare - Cash plan for permanent staff.
• Life Assurance - 2x your base salary.
• Flexible Benefits - Options like private health, dental insurance, holiday trading, enhanced pension.
• Support - 24-hour Employee Assistance Programme and counselling.
• Mindfulness - Free Headspace app for you and up to 3 family/friends.
• Blue Light Card - Eligibility for discounts.