Service Manager

We are currently seeking a Service Manager to join our Land Rover dealership in Hereford. This is a full-time position, with working hours of Monday to Friday, 8:00am to 6:00pm.

This opportunity is ideally suited to an experienced Service Advisor or Workshop Manager who is ready to take the next step into a senior management role. Reporting directly to the Aftersales Manager, you will play a key role in supporting the department's performance and driving continuous improvement.

The role offers a basic of up to £40,000 with an attractive On-Target Earnings of £50,000, along with the use of a company car.

At our dealership, exceeding customer expectations is at the heart of everything we do. As Service Manager, you will lead by example, ensuring the highest standards of customer care and delivering an outstanding service experience for every customer.

Role and Responsibilities

+ To ensure the efficient and profitable operation of the Service department
+ To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
+ To ensure that all manufacturers policies and procedure are adhered
+ Planning, forecasting and delivering sales targets
+ Managing and development of the team
+ Growing Workshop utilisation and efficiency
+ Exceeding Customer satisfaction
+ Managing the smooth running and day to day activity of the Service Department

+ This role would ideally suit someone who has previously worked as a Senior Service Advisor, Assistant Service Manager or Workshop Manager.
+ Unlimited confidence, resilience, drive, energy and talent.
+ A well-presented individual with a desire, character and attitude to succeed.
+ The ability to quickly establish and build rapport with our customers.
+ Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

+ 25 days holiday plus bank holidays
+ Company Pension
+ Wellness Programme
+ Sick Pay
+ Group life insurance
+ Staff discount on car servicing
+ Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
+ Long service and loyalty incentives
+ Staff referral scheme
+ In-house, manufacturer & professional qualifications
+ Free Parking / On-site Parking
+ Company Events