Service Manager

This is an exciting time to join Trafford Council as we continue our Improving Lives Every day journey. As the Neighbourhood Service Manager, you will lead a team of social care professionals who play a vital role in supporting adults to live well, stay independent and remain connected to their local area. Working as part of our Integrated Neighbourhood Teams, you will help shape how social care is delivered at a neighbourhood level, ensuring support is joinedup, strengthsbased and focused on what matters to individuals. You will work closely with partners across health, housing, the voluntary sector and community organisations, helping to build strong relationships that enable truly collaborative working. This role offers the opportunity to influence new ways of working, support cultural change and contribute to the development of highquality, personcentred services. Your leadership will make a meaningful difference every day, helping to improve outcomes for people across Trafford and strengthening the foundations of our neighbourhood model.

To be successful in this role, you will bring professional credibility, strong operational leadership experience and a genuine commitment to highquality social care practice. You will have a recognised qualification in a relevant field, alongside a solid understanding of adult social care legislation, safeguarding responsibilities and strengthsbased approaches. You will be confident in leading teams through change, supporting staff development and creating a positive, inclusive culture where people feel valued and able to thrive. You will be a visible and approachable leader who builds trust, inspires confidence and works collaboratively with a wide range of partners. Your communication skills will enable you to influence, problemsolve and represent the service effectively within the neighbourhood and across the wider system. You will be comfortable managing resources, overseeing quality and ensuring services remain safe, effective and personcentred. Above all, you will bring a flexible, solutionfocused mindset and a commitment to our Improving Lives Everyday ambitions, helping to drive continuous improvement and deliver the best possible outcomes for local residents. If you have completed the GM Elevate Leadership Development Programme within the last 2 years, please indicate this within the 'About You' or 'Supporting Statement' section of your application. Additional Information This advert may close early if we receive a high number of applications, so please apply as soon as possible.

• An enhanced DBS Check with adults barred list will be required.
• You will be required to drive in this role. You will be asked for a copy of your driving license as part of the recruitment process.
• Occasional evening and weekend work may be required.
  
  Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We're a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world-class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive.
Why Trafford? We're more than just a local authority; we're a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our "residents, businesses and communities thrive." Our Culture... Our values are at the heart of everything we do. They're not just words on a wall, they shape how we work together, make decisions, and support each other every day. They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career. What you'll love about working with us...

Alongside a competitive salary, we offer a wide range of benefits designed to support your wellbeing, development and work-life balance:
• Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
• Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working
• Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
• Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
• Wellbeing First: Guided wellbeing walks and "Tea and Talk" sessions, and events like World Mental Health and National Fitness Day.
• Connect with us: Connect with colleagues through our staff forums or join our Let's Talk events to network, share ideas, and hear about the exciting work happening across our council.
• Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers' scheme or through our EPIC Star Awards.