Service Manager

Reporting to the Directorate General Manager, the post holder will be required to work across the Directorate to support the Management Team in the day to day operational running of the Birmingham Midland Eye Centre supporting the directorate in the strategic management of access targets, day to day operational management support The post holder will have responsibilities for designated areas in which the post holder will maximise income potential and will support the management of resources to ensure efficient utilisation of these.,

• Working with the Group General Manager ensure that facilities are fully utilised across the Group and that performance expectations are met.
• Liaise with Group General Manager (GGM), to ensure that key performance targets and access targets are delivered and action plans developed with the speciality and Directorate teams are then implemented for both inpatients and outpatients.
• To work with the GGM in support of effective utilisation of resources and assist in project work as required
• To provide management support to the GGM.
• To provide site specific management support to City/Sandwell/Rowley Regis Hospitals.
• To provide management support in the Trust's demand and capacity analysis which will determine the level of services required to be provided by the Group in both outpatients and inpatients department.
• Identify areas for service development, ensuring that the workforce and job roles reflect clinical requirements and the modernisation agenda within the NHS
• Play an active role in helping ensure the Group meets the key Trust &Group objectives.
  
  Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people. Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community. Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique. We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we're 'with you all the way' we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.