Service Manager

As Service Manager, you will be responsible for the day-to-day running of the home, ensuring the highest quality of care and support is delivered in line with Kisimul's values, policies, and CQC standards. Reporting to the Registered Manager, you'll oversee the smooth running of the service, including:

• Working in partnership with families, social workers, and Kisimul's therapeutic teams to ensure every person leads a meaningful, fulfilling life.
• Leading, developing, and motivating your team to provide outstanding care.
• Ensuring effective staff management - including recruitment, supervision, appraisal, and training.
• Maintaining compliance with safeguarding, health & safety, and regulatory standards.
• Promoting independence, dignity, and choice for the people we support.
• Managing budgets, resources, and staffing to ensure safe and effective service delivery.
• Building strong partnerships with all stakeholders and external professionals (social workers, local community and medical professionals)
• Working collaboratively to reach the occupancy target of the new service.
This is a hands-on leadership role where you'll be a visible, approachable, and supportive presence for both staff and residents.

We're seeking a natural leader with:
• At least 2 years of management/supervisory experience in a care setting.
• Experience supporting adults with learning disabilities, autism, and behaviours of concern.
• Strong knowledge of CQC Fundamental Standards, safeguarding, and person-centred care.
• Ability to inspire, coach, and manage teams to deliver outstanding outcomes.
• Excellent communication, organisational, and problem-solving skills.
• Flexibility to work across a 7-day rota, including evenings, weekends, and on-call duties.
• Proven experience in setting up services from scratch
• Experience of working in a supported living service
Qualifications required:
• Level 5 Diploma in Leadership & Management (or willingness to complete within 12 months).
• A clean, current driving licence.
  
  Salary - Upto £42,000 Depending on Experience
Are you a strong, compassionate leader looking to make a real difference in adult social care? At Kisimul Group, we provide holistic care and lifelong learning opportunities for adults with learning disabilities, autism, and associated needs. Our supported living homes are nurturing, empowering environments where people can grow, thrive, and live meaningful lives.,
• Genuine Career Development: Opportunities with transparent pay grades (find out more here - Kisimul | Autism, Learning Disability, Residential Care)
• Fully Funded Qualifications
• Blue Light Card: Which gives you access to discounts in over 15,000 venues UK wide
• Refer a friend: Earn up to £500 for every successful hire.
• Financial Benefits: Life Assurance of 1x your annual basic salary. Access to salary sacrifice pension scheme, withdraw a percentage of your wages as you earn them before payday with Stream. Access to Discounts from over 150 retailers.
• Health & Wellbeing: From access to an online GP, confidential telephone counselling, dedicated internal wellbeing support and an Employee Assistance Programme that truly makes a difference.
• Flexible Working Patterns: We recognise that not everyone celebrates the same occasions, so colleagues have the option to work on bank holidays and take the time off at another point that's more meaningful to them.
• Cycle to Work Scheme: Salary-deducted bikes to save money.
• Free DBS Checks: We cover the cost so you can start worry-free.
What is it like to work at Kisimul? Click here to hear our teams talking about life at Kisimul: https://youtu.be/pP-sFmzkR88 Find out more about Meaningful Life Model: https://youtu.be/XWo2VXzeGIg About Kisimul Kisimul Group Ltd are a group of independent specialist schools and adult provisions providing exceptional residential care and award-winning education to children, young people and adults with a diagnosis of Autistic Spectrum Disorder, severe and complex learning difficulties, global development delay and associated challenging behaviour. We are proud to be awarded an outstanding company to work for as voted in our most recent companies employee survey Kisimul is dedicated to safeguarding and promoting the welfare of adults, children and young people, and expects all staff to share this commitment. At Kisimul, we're committed to creating a workplace that celebrates and welcomes diversity in all its forms. We believe that varied perspectives make us stronger and more innovative. If you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply - your unique background, perspective, and potential might be exactly what we're looking for Due to current UK Government guidelines, we are unable to provide visa sponsorship for this role. Sponsorship is restricted to eligible colleagues who are already employed by the organisation. Please be aware that Children's Homes positions are not eligible for sponsorship.