Service Manager

Service Manager

Salary not available. View on company website.

Gordon Moody, Redditch

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 7 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 8870a39c1cc74064b6a18f20a761612c

Full Job Description

As a Service Manager, you will provide strategic and operational leadership across our residential treatment services, ensuring the highest standards of care and support are maintained. Working alongside our Senior Leadership Team and with the support of your Deputy Treatment Centre Manager, you will ensure that every service user has access to a seamless, person-centred recovery journey.,

  • Lead, manage, and develop a multi-disciplinary team to deliver exceptional treatment and support. Ensure all services align with the Gordon Moody Pathway and reflect our commitment to innovation, safety, and excellence.
  • Oversee daily operations, budgets, and occupancy levels, ensuring we meet our service and financial targets.
  • Collaborate with internal teams and external stakeholders to enhance our impact and reach.
  • Uphold quality standards and regulatory compliance, including CQC and safeguarding frameworks. Champion service development, drive innovation, and embed best practices through continuous improvement.

    We are looking for someone with a strong background in service management, preferably within residential health or social care.
  • You'll be a confident leader, highly organised, and passionate about delivering services that empower individuals to rebuild their lives.
  • Essential:
  • Proven leadership experience in a residential or treatment setting.
  • Level 3 qualification in Management (or equivalent); Level 5 NVQ in Health and Social Care.
  • Experience working with individuals affected by addiction or related vulnerabilities. Strong understanding of safeguarding, service quality, and risk management.
  • Excellent communication skills and the ability to motivate and lead a team.
  • Desirable:
  • Experience managing budgets and key performance indicators.
  • Familiarity with CQC frameworks and working within regulated environments.
  • Comfortable using case management systems and Microsoft Office tools.

    At Gordon Moody, we believe in second chances, renewed hope, and building a future free from gambling-related harm.
  • As the UK's leading charity dedicated to helping those most severely affected by gambling-related harm, we deliver specialist residential treatment and holistic support that changes lives. We're now seeking an experienced and passionate Service Manager to lead one of our residential treatment centres and help shape the future of support against gambling-related harm., Gordon Moody is the UK's leading charity dedicated to providing support and treatment for those severely affected by gambling harms. The organisation was set up in South London in 1971, and we now have centres across the UK offering residential treatment for men and women to help them reclaim and rebuild their lives through recovery in a safe, supported environment.

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