As a Service Manager based at our RES office in Yeovil you'll be responsible for:
Leading and supervising the field operations team across installation, commissioning and service work.
Coordinating scheduling and resource allocation, managing site escalations, and driving the implementation of new processes and workflows.
Ensuring all field activities comply with MCS standards, safety regulations and quality protocols.
Serving as the primary point of contact for technical inquiries from both customers and internal teams.
This is a full-time, permanent role working 40 hours per week Monday to Friday.
And here's what we'd like you to have:
Strong technical background in renewable technologies (air source heat pumps and/or solar PV)
Confident in providing front-line technical support over the phone or via remote tools
A good understanding of the MCS certification process and its requirements.
Full UK driving licence
Experience in a supervisory or leadership capacity-whether formally or informally-demonstrating the ability to guide and support a team.
We look forward to receiving your application!

Competitive Salary + Bonus + Excellent Benefits
Service Manager - Yeovil, Somerset - R.E.S Distribution
So, who are we? RES, a part of the Wolseley Group provide high quality energy efficient solutions for homes and businesses. Our company was founded on a vision of being the driving force in the industry's transition towards clean and sustainable energy. Skilling up installers with expert training, supporting quality installations with our MCS accreditation, and ensuring excellence with comprehensive technical support.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including...
Annual leave (increasing with length of service), company car, a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.