The Service Manager, the Clinical Lead and Lead Genetic Counsellors (Service Management Team), will work in conjunction with the Directorate Management Team across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards. The Service Manager is responsible for working with the Service Management Team to ensure the efficient and effective day-to-day running of the Service, line managing staff and delivering quality, performance and financial plans, and achieving service improvements. The post-holder is a critical member of the Service Management Team and will develop and implement service plans for the Service and Directorate and make a positive contribution to delivery of health care across the local health community.Main duties of the job · Service Delivery and development - strategic planning, resource management, delivery of national standards & a focus on quality productivity. · Business planning and business cases, budget management, delivery of the cost improvement programme and management of appropriate SLA's. · Deliver and monitor performance against standards, monitoring of activity and forecasting, continuous improvement of patient pathways. ·To lead, manage, motivate and develop staff within the Service, to maintain the highest level of staff morale and to create a climate characterised by high standards of openness in line with the Trust values · Ensure direct and indirect staff line-management using HR policies and procedures within the Trust · Ensure training and development needs of staff are identified · Ensure the contributions and perspectives of all staff groups are heard, valued and influence management decision making · Develop local workforce plans, employee engagement and workforce productivity plans to ensure delivery of the Trust's Workforce Effectiveness Strategy · Utilise workforce efficiently and effectively to ensure the structure and skill mix reflects the activity demands and implement skill mix. · Organise and carry out recruitment · Promote equal opportunities for staff and patients, The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

• Management qualification or equivalent
• Educated to degree level or equivalent experience
• GCSE English and Maths at grade C or above, Experience of analysing and interpreting complex data sets
• Knowledge of RTT pathways
• Excellent interpersonal and negotiating skills with stakeholders of all levels
• Excellent communication skills - written and spoken (report writing and presentations)
• Understanding of budget/finance management
Desirable criteria
• Working knowledge of hospital systems
• Ability to undertake audits
  
  Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel., Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.