Service Leader

We reinvest every penny of our profits back into our services, our workforce and our communities. Our culture is built on strong values, inclusion and continuous improvement - and we're proud to be an organisation where leaders can truly make a difference. In 2025, we launched our new strategy - Best Lives, Bolder. Find our more Who you'll be supporting & more about the role: You will be leading two welcoming services - one in Cowplain and one in Fareham - each supporting four individuals in their own home environments. These are small, person-centred services where relationships, consistency and quality of life are at the heart of everything. The people you support have a range of needs, including mobility challenges, Parkinson's and epilepsy, and require thoughtful, consistent support from teams who understand their individual preferences and routines. While their needs are described as lower complexity, the quality of support they receive is incredibly important in helping them feel safe, comfortable and fulfilled in their homes. The services are well-loved, carefully developed and have been personalised over time to reflect the people who live there. They both sit in quiet, private streets with friendly neighbours, and benefits from large secure gardens and a variety of communal spaces designed around comfort and independence. The locations offers easy access to local shops, cafés and community spaces, helping people stay connected to their local area. The people who live across both services are kind, sociable and inclusive, with a shared enjoyment of food, meaningful activities and spending time together. They value staff who take pride in their work, show initiative, and actively look for ways to improve their quality of life - even when support needs aren't always spoken out loud. As a Service Leader, you will:

• Be present across both services, leading by example and building strong relationships
• Support and develop your teams to deliver consistent, high-quality, person-centred care
• Promote independence, dignity and choice in every aspect of support
• Ensure teams feel confident supporting mobility, health needs and daily routines
• Encourage a proactive culture where staff go the extra mile
• Maintain high standards across staffing, compliance and quality
You will work closely with your team and wider support services to ensure both properties run smoothly, while also creating an environment where both colleagues and the people supported can thrive. Your values: This role is about more than management - it's about leading with purpose, compassion and consistency. We live by our values every day: We Include
• We Deliver We Aspire We Respect We Enable
You will bring previous leadership experience and a background in the support sector, with a strong understanding of what great care and support looks like in practice. Along with great knowledge of CQC regulations, and a proven track record in achieving them! You will be:
• A visible, supportive and approachable leader
• Compassionate, patient and respectful in your approach
• Someone who motivates and develops others
• Proactive, organised and solutions-focused
• Committed to high standards and continuous improvement
Most importantly, you'll recognise that every person is unique, and that great leadership is about creating the right environment for both the people we support and the staff teams to succeed. If you're ready to lead two small, values-driven services where you can make a genuine impact every day, we'd love to hear from you. Click Apply to start your journey with Community Integrated Care If you have any questions beforehand, please reach out to / At Community Integrated Care, we're committed to being a truly inclusive employer where everyone feels they belong. Our A Place I Belong strategy sets out our promises to build a fair, diverse, and welcoming workplace - one that reflects the communities we serve and celebrates every individual's uniqueness. You can read more about this by clicking We are proud to be an Equal Opportunities and Disability Confident employer.

At Community Integrated Care, we're proud to be one of the UK's largest and most respected social care charities. Our purpose is clear - to support people to live the Best Lives Possible - and we know that starts with our colleagues.

As a Service Leader, you will be trusted to lead two small, well-established residential services in Cowplain and Fareham. This is a hands-on leadership role, where your presence in the services really matters. You'll be visible, supportive and connected to both your teams and the people you support. When you join us, you'll benefit from:
• 25 days annual leave plus bank holidays
• Flexible working patterns to support work-life balance, and no on call!
• Paid DBS application
• Pension scheme
• Shopping discounts and a free Blue Light Card
• Recommend a Friend bonus scheme
• Financial hardship fund
• Investment in your wellbeing
• Ongoing leadership development and progression opportunities
• Supportive, approachable senior leaders who want you to succeed