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Service - Field Service Engineer (FSE) - Diagnostic Imaging (Vascular, Surgery X-Ray & Mammography) - UK Midlands (Birmingham)

Ge Healthcare, Digbeth, Birmingham

Service - Field Service Engineer (FSE) - Diagnostic Imaging (Vascular, Surgery X-Ray & Mammography) - UK Midlands (Birmingham)

Salary not available. View on company website.

Ge Healthcare, Digbeth, Birmingham

  • Full time
  • Permanent
  • Remote working

Posted 5 days ago, 25 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: 307c8a854bb94d7f995aded7f9068384

Location ref: Digbeth, Birmingham

Full Job Description

  • Perform installation, maintenance, and repair of all Xray systems across the Midlands, with flexibility to support wider UK requirements.
  • Diagnose and resolve complex system-level faults across multi-technology platforms.
  • Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
  • Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible.
  • Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service.
  • Manage tools, spare parts, and travel logistics efficiently.
  • Complete all required documentation accurately and within deadlines.
  • Travel approximately 35-40% of the time, with occasional overnight stays.
  • Attend international training courses as required.
  • Be flexible to support overtime, short-notice callouts, and weekend shifts Compulsory. (1 in every 4 weekends)

    HNC (or equivalent) in Engineering or a related technical discipline.
  • Field service experience (medical imaging experience advantageous but not essential - full training provided).
  • Strong communication and interpersonal skills.
  • Self-motivated, organised, and able to work independently.
  • Experience with remote connectivity tools and diagnostics.
  • Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting.
  • Full UK driving licence.
  • Fluent in English.
    • Desirable Skills
  • Experience with additional medical imaging modalities.
  • Knowledge of DICOM and IT/network troubleshooting.
  • Familiarity with CRM systems.
  • Project management experience.
    • What We're Looking For We are looking for individuals who demonstrate both technical expertise and a mindset aligned with our core principles. Successful candidates will be passionate about serving patients, customers, and colleagues, while maintaining a strong focus on delivering the future of healthcare. They will embrace a Lean mindset, seek opportunities to improve processes, and demonstrate entrepreneurial thinking when solving challenges. We value team members who collaborate effectively, support one another, and contribute to a positive working environment where we can win together and enjoy the journey. In addition, we are looking for people who bring flexibility, positive energy, and a general willingness to take on new challenges, adapt to changing priorities, and support the needs of our customers, colleagues, and business. A proactive attitude, strong work ethic, and enthusiasm for continuous learning and development are essential for success in this role.
  • Technical expertise and a commitment to excellence
  • A passion to serve patients, customers, and colleagues
  • Focus on delivering the future of healthcare
  • A Lean mindset with a drive for continuous improvement
  • Entrepreneurial thinking and a proactive approach to problem solving
  • Strong collaboration skills and a team-first attitude
  • Flexibility, positive energy, and a general willingness to support the wider team and business needs
  • Adaptability, enthusiasm, and a desire for continuous learning and development

    GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. We empower our teams to turn ideas into world-changing realities, creating an environment where every voice is valued and every contribution helps build a healthier world., As a standalone company since 2023, GE HealthCare combines over 125 years of innovation with the agility of a modern organisation. We are committed to creating a world where healthcare has no limits-through advanced technology, data-driven insights, and a culture built on care, collaboration, and continuous improvement.

Direct job link

https://www.jobs24.co.uk/job/service-field-service-engineer-fse-diagnostic-imaging-127461049