Service Engineer

Service Engineers, Multi Skilled or FIRE

Responsible for maintenance and emergency callouts for fire alarms and life safety systems. This includes fire systems, aspirating, PAVA and disabled refuge. You'll ensure quality delivery across planned and reactive works, while upholding SLAs and compliance standards. A key part of your role will be first-time fixes and excellent customer communication.

Attending planned maintenance and reactive visits, using SECOM's digital platform to manage workflows, uploading documentation, planning routes with NSB, ordering parts, logging into client portals, and updating service teams. You'll conduct vehicle and ladder checks, manage van stock, and support the mobilisation of new contracts.

A background fire and life safety systems, experience with signalling, wireless, conventional & addressable fire alarm systems and compliance. A full UK driving licence is essential. You'll be customer-focused, adaptable, and confident using digital tools and reporting systems.

SECOM Plc, part of the global SECOM Group, operates in 22 countries and is a market leader in bespoke security solutions. With award-winning training, a strong sustainability ethos, and a commitment to career development, SECOM is an ideal place to build a secure and rewarding future., SECOM Plc is a leading provider of customised security and fire solutions, and part of the global SECOM Group headquartered in Japan, operating across 22 countries. We are committed not only to protecting people and property, but also to supporting our employees with a strong benefits package, excellent career development opportunities, and access to the SECOM Rewards Programme, which offers exclusive discounts at over 900 UK retailers on groceries, travel, utilities, and more.

Our commitment extends beyond our people to the planet, with sustainability at the heart of our operations. We've earned a Gold rating from EcoVadis for our sustainable practices and are actively working towards achieving net-zero emissions.

With a 4.3 out of 5 rating on Glassdoor, SECOM is recognised for fostering a positive work environment where employees are valued and supported