Service Desk Analyst

Experis UK, Stanmore, Winchester

Service Desk Analyst

Salary Not Specified

Experis UK, Stanmore, Winchester

  • Full time
  • Contract

Posted today, 8 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 25260_BBBH447711

Location ref: Stanmore, Winchester

Full Job Description

Service Desk Analyst
Duration: 12 months expected
Location: 5 days a week in Hursley
Clearance: SC is required
Rate: £318 per day inside IR35 - Umbrella

  • Experience in a Service Desk, Help Desk, or customer support environment.
  • Excellent customer service and communication skills.
  • Strong troubleshooting and problem-solving abilities.
  • Experience using an IT Service Management (ITSM) tool.
  • Ability to prioritise workload and manage multiple tasks.
  • Good written and verbal communication skills.
  • Strong attention to detail and organisational skills.
  • Ability to work effectively both independently and as part of a team.

Nice to have skills:

  • Knowledge of ITIL Service Management principles.
  • Experience supporting Microsoft Windows and Microsoft 365 environments.
  • Familiarity with Active Directory user administration.
  • Basic understanding of networking concepts.
  • Experience using remote support tools.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Direct job link

https://www.jobs24.co.uk/job/service-desk-analyst-127708034