Service Desk Analyst
Cranswick Plc, Brough, East Riding of Yorkshire
Service Desk Analyst
Salary not available. View on company website.
Cranswick Plc, Brough, East Riding of Yorkshire
- Full time
- Permanent
- Onsite working
Posted 3 weeks ago, 3 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 4f211eb2b6954fbeaeb1f2873d5d3af4
Location ref: Brough, East Riding of Yorkshire
Full Job Description
- Providing first-class IT support to colleagues across the business
- Managing incidents and service requests through our Service Desk platform
- Troubleshooting hardware, software and mobile device issues
- Supporting VIP users and delivering onsite IT support when needed
- Building and configuring laptops, desktops and mobile devices
- Working closely with wider IT teams to resolve technical issues
- Contributing to a proactive, customer-focused support service
We're looking for a people person who enjoys helping others and has a genuine passion for technology. - Experience in an IT Support or Service Desk environment
- Good knowledge of Windows and Microsoft 365
- Excellent communication and customer service skills
- A positive, can-do attitude and a willingness to learn
- Strong problem-solving skills and attention to detail
- The confidence to work independently and as part of a team Most importantly, we're looking for someone who is eager to develop, grow their technical skills and build a career within Group IT
- Competitive Salary
- Pension Scheme with enhanced contribution options
- Share Save Scheme
- Holiday Purchase Scheme
- Employee Discount Platform
- Ongoing Training & Development plan
- Career Progression Opportunities within Group IT
Cranswick is one of the UK's leading food producers, with a strong focus on technology, innovation and continuous improvement. Our Group IT team plays a key role in delivering modern digital solutions that support thousands of colleagues across our nationwide operations. If you're excited by technology and want to build a long-term career in IT, there's no better place to develop
Direct job link
https://www.jobs24.co.uk/job/service-desk-analyst-127064430