Service Desk Advisor

FISco (UK) Limited, Matthewsgreen, Wokingham

Service Desk Advisor

Salary not available. View on company website.

FISco (UK) Limited, Matthewsgreen, Wokingham

  • Full time
  • Permanent
  • Onsite working

Posted 4 days ago, 20 Aug | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: 31f74ff1ddfc40e48b5e7b84855a856b

Location ref: Matthewsgreen, Wokingham

Full Job Description

  • To communicate via telephone and email being both polite and helpful.
  • To effectively chase updates from suppliers and customers.
  • To manage and ensure completion of jobs within the given SLA.
  • To manage scheduled tasks and book in with the relevant suppliers and customers.
  • To run reports from the system when necessary.
  • Utilise the CIMS software application and any other systems/applications deemed necessary to carry out the requirements of the job
  • Other ad-hoc duties, as required by your line manager.
  • Key Tasks
  • To communicate via telephone and email being both polite and helpful.
  • To effectively chase updates from suppliers and customers.
  • To manage and ensure completion of jobs within the given SLA.
  • To manage scheduled tasks and book in with the relevant suppliers and customers.
  • To run reports from the system when necessary.
  • Utilise the CIMS software application and any other systems/applications deemed necessary to carry out the requirements of the job
  • Other ad-hoc duties, as required by your line manager.

    Company Pension
  • Free Parking
  • Electric Car Scheme
  • Salary
  • £27-28k, full time

Direct job link

https://www.jobs24.co.uk/job/service-desk-advisor-127230045