Service Coordinator

This is an exciting opportunity for an experienced care professional who is ready to take the next step in their career. As a Service Coordinator, you will play a key role in ensuring the delivery of safe, high-quality, person-centred care. You will coordinate and motivate a vibrant team of Care staff, ensuring excellent outcomes for our learners and citizens while maintaining compliance with regulatory requirements and standards. You will: 1. Lead and support a team of approximately 15 to 20 care staff. 2. Deliver and oversee person-centred care planning and support. 3. Ensure safeguarding practices and Mental Capacity Act principles are embedded within service delivery. 4. Administer medication and PEG care in accordance with organisational procedures. 5. Monitor and review learner and citizen progress against agreed goals and outcomes. 6. Build effective relationships with families, advocates and healthcare professionals. 7. Conduct staff supervision and annual performance reviews. 8. Support recruitment, induction and workforce development activities. 9. Contribute to quality assurance processes and continuous service improvement. 10. Act as Site Coordinator on a rota basis.

1. Excellent verbal and written communication skills. 2. Experience in supporting people with learning disabilities, autism, physical disabilities and complex needs. 3. Basic IT skills, including Microsoft Office and report writing. 4. The ability to prioritise workloads and meet deadlines. 5. Experience working effectively as part of a team. 6. Strong interpersonal skills and the ability to build positive relationships. 7. A demonstrable understanding of safeguarding practices, GDPR and confidentiality requirements. 8. Knowledge of CQC Fundamental Standards. 9. Experience of delivering staff training and coaching., Essential 1. Level 3 NVQ in Health and Social Care 2. Level 3 NVQ in Leadership & Management Desirable 1. Level 2 English 2. Level 1 Mathematics

You can see more about what we do at Portland Charity by looking at the Who We Are and Choose Your Future pages on our website We will carry out an Enhanced with Child and Adult Barred Lists DBS check, as this role involves regulated activity.

• We will not accept any applications submitted after the campaign has closed. We may close campaigns early.
Working at Portland Charity At Portland Charity, our learners, citizens and staff are at the heart of what we do. We are passionate about our vision that all people with disabilities will have a lifetime of opportunity, and you could help us to achieve that. Our priority for staff is to create an outstanding place to work where the rewards of a job well done can be seen in the faces of our learners and citizens. There are lots of great benefits to working at Portland Charity 1. A rewarding career and working towards positive outcomes for our learners and citizens 2. Enhanced holidays of 33 days per year when you join us (pro rata) and you are able to buy up to 10 additional days of holiday 3. You are eligible for a Blue Light Card with access to lots of great discounts 4. Free and confidential access to an Employee Assistance Programme 5. Free parking on site and access to a subsidised canteen with a variety of meal options (main campus only) 6. Everyone has an opportunity to develop their knowledge and skills on the job through training, mentoring and qualifications. 7. Free life assurance - your family will benefit from a payment of 4x your annual salary if the unthinkable should happen, Portland Charity is committed to safeguarding and promoting the welfare of its learners, citizens, customers, volunteers and staff. We expect all our staff to be aware of their responsibilities to protect learners, citizens, customers, volunteers and staff from abuse or harm and to promote Fundamental British Values.

This role operates on a flexible shift pattern across seven days: 1. 6:45am to 2:45pm 2. 2:00pm to 10:30pm