Service Administrator

Thanet District Council are looking for an enthusiastic, conscientious and motivated individual to work within our Building Control Department.

You will be joining a busy, friendly, supportive and professional team within a forward-thinking and innovative service which is driving change in technology to enhance the service we deliver and providing its officers with efficient and modern working practices supporting a great work-life balance.

The job purpose is:

To deliver a high quality Building Control service to the public that is consistent and professional to ensure compliance with current legislation.
Duties include processing Building Regulation applications, fee calculation, invoicing and checking validation, issue of related documentation.
Manage Dangerous Structure notifications and registrations.
To liaise with the public, external partner agencies and internal departments to increase effectiveness of regulation and enforcements.
To acquire & maintain specialist expertise, relating to building control and the associated legislation.

Essential Requirements

Knowledge

Knowledge of Building Control legislation, processes and procedures are desirable although training will be provided to a suitable applicant.

Good communication skills are essential, together with the ability to provide excellent customer service and build professional relationships with service users.
The ability to work with a team environment whilst being able to be focused on independent management of workload and goals.
Good level of interpersonal and customer care skills.

Experience

Previous experience of working within the Built Environment or similar environment dealing with customers, the public and sensitive situations.
Experience of administration within a highly competitive business environment would be advantageous and proven skills are essential., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK's only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.

All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.

Our staff benefits package include

Competitive salary
Flexible working hours
Possibility of remote/hybrid working
Flexible annual leave and working arrangements
Local Government Pension Scheme membership
Reduced cost leisure membership, including Theatre tickets and sporting activities
An extensive Employee Wellbeing package