Server Specialist

The Server Specialist is responsible for managing and maintaining the Trusts server Infrastructure, providing second line technical support through the service desk.,

• Ensure delivery of robust and reliable IT services which meet the health community's clinical needs, and which comply with defined service levels.
• Assist the Server and Cloud Team in the installation, management, configuration, and technical support of the Server environment.
• Perform assigned tasks in respect of infrastructure maintenance, security and backups.
• Provide 2nd/ 3rd line support of the server environment which may include out of hours support
• Ensure that any new installations of hardware or software are completed to departmental standards
• Ensure that all operating systems and relevant software are maintained to the correct level as directed by the Section Lead
• Manage server configuration ensuring user accounts, profiles and shares are administered to departmental standards
• Ensure data integrity is maintained by ensuring data backups and housekeeping procedures are followed and ensuring that failures are resolved, and issues are escalated to the Section Lead
• To perform overtime/out-of-hours support as required ensuring business continuity
• Ensure quality documentation for areas of responsibility
• Work with the Service Desk team to provide a high technical level of fault diagnosis support for all server equipment and peripheral devices. Report problems to third party maintenance companies where necessary. Ensure maximum availability of systems to users
  
  We are a self-motivated and caring team who are flexible and promote a healthy work/home life balance.
  
  The Server Team is a 8-person team in the IT Operations department, responsible for the development, deployment, maintenance and day-to-day running of the Torbay and South Devon NHS Foundation Trust's server, storage and back-up infrastructure.
We also provide services to the wider health community in the South Devon area. We are a dynamic team, who share responsibility for all our functions. We encourage our staff to develop their skills and look to improve the service that is provided.