Sennior Service Support Co-ordinator - Care Leavers

Senior Service Support Co-ordinator - Care Leavers

Date: 2026-09-16

Location: Northampton, Northamptonshire, GB, NN1 2

Application Deadline: 2026-12-17T03:01:08.427

About the Role

Senior Service Support Co-ordinator (Care Leavers) Employer: Homes2Inspire (part of Shaw Trust Group) Contract: Full-time, Permanent, 40 hours per week Salary: £32,743 - £34,737 per annum, plus company benefits Location: Upper Mount, Northampton NN1

About Homes2Inspire

Homes2Inspire are one of the UK’s leading providers of children’s homes, caring for over 150 children across 56 homes and 2 semi-independent leaving care facilities. We are proud to be part of the Shaw Trust Group, a charity dedicated to transforming lives across the UK. We are currently looking to employ a full-time, Senior Service Co-ordinator to work within our care leavers team in Northampton.

Do you have a keen interest in supporting young people between the ages of 17-21 with their transition to adulthood and to help them live independently? Are you able to listen, support, and navigate areas such as housing, employment support, and day-to-day life skills? Are you able to lead and support a staff team in order to run an efficient and effective service? If you have empathy, emotional understanding, patience, and reliance, then we are keen to hear from you!

Vacancy Details

As a Senior Service Support Co-ordinator, you will work as part of our care leavers team in Northampton, NN1, which provide supported accommodation services for young people aged between 17-21. Reporting to the Service Manager, you will provide effective management and supervision of staff to achieve positive outcomes for the young people who live at the service, providing 24/7 onsite support.

Hours of Work / Shifts

You will be contracted to work 40 hours per week. The service operates 24 hours a day, 7 days a week. Whilst there is more flexibility for the seniors to work 9-5pm, there is also an expectation for seniors to cover shifts when staff members are off, sick, or on leave. Shifts operate from ##### & ##### and ##### & #####.

The Role

• Providing a full administrative service so that the needs of the functional/departmental team are met.


• Maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner that meets audit requirements.


• Maintain comprehensive forms and documentation required by the function/department so that it is available when required.


• Collate, produce, and distribute regular and ad-hoc statistics and reports so that individuals and departments receive accurate, up-to-date information.


• Facilitate key work sessions with young people to achieve required outcomes against their pathway/care plan.


• Ensure the safety and wellbeing of young people based at the provision, carrying out daily health and safety checks and monitoring visitors.


• Work directly with young people in supporting them to gain practical skills, ensuring they take responsibility for hygiene, chores, and meal preparation.


• Line manage and supervise staff.


• Provide cover for shifts in the absence of the Service Support Co-ordinator.


• Ensure the protection and safeguarding of the wellbeing of the young people in care.

What You'll Bring

• Preferably, a minimum of 12 months experience working with children and young people or in a care setting, though not essential.


• Compassion, patience, and a genuine desire to make a difference.


• Strong communication and interpersonal skills.


• The ability to remain calm in challenging situations.


• Honesty, empathy, and a commitment to being a positive role model.

What We Offer

• Competitive salary £32,743 - £34,737 per annum.


• Ofsted Bonus Scheme for homes achieving Good or Outstanding inspection outcomes.


• Enhanced Family Friendly Leave.


• Award & Recognition Vouchers celebrating outstanding performance & achievements.


• Comprehensive training and career development pathways.


• Generous annual leave, with options to purchase 5 extra days.


• Employee Assistance Programme (EAP) and wellbeing support.


• Unum Healthcare - App-based access to healthcare reimbursements, mental health support, remote GP, and wellbeing perks.


• Aviva Digicare - Access to free healthcare services including Digital GP consultations, Annual Health Checks, and Mental Health Assessments.


• Refer a Friend bonus.


• Discounts on shopping, cinema, holidays, plus Blue Light Card access.


• Cycle to Work scheme.

How to Apply

If you're looking for a new job in Northampton NN1 and are passionate about making a positive impact in young people's lives, apply today!

Please Note: All successful candidates will be subject to pre-employment safer recruitment checks in line with Ofsted regulatory requirements and Homes2Inspire Safer Recruitment Policy. Candidate applications will be reviewed regularly, and we reserve the right to interview candidates before the advertised closing date of this role.

#s1-Gen

Senior Service Support Co-ordinator (Care Leavers) Employer: Homes2Inspire (part of Shaw Trust Group) Contract: Full-time, Permanent, 40 hours per week Salary: £32,743 - £34,737 per annum, plus company benefits Location: Upper Mount, Northampton NN1 About Homes2Inspire Homes2Inspire are one of the UKs leading providers of childrens homes, caring for over 150 children across 56 homes and 2 semi-independent leaving care facilities. We are proud to be part of the Shaw Trust Group, a charity dedicated to transforming lives across the UK. We are currently looking to employ a full time, Senior Service Co-ordinator to work within our care leavers team in Northampton. Do you have a keen interest in supporting young people between the ages of 17 21 with their transition to adulthood and to help them live independently? Are you able to listen, support and navigate in areas such as housing, employment support and day to day life skills? Are you able to lead and support a staff team in order to
run an efficient and effective service? If you have the empathy, emotional understanding, patience and reliance then we are keen to hear from you! Vacancy: As a Senior Service Support Co-ordinator, you will work as part of our care leavers team in Northampton, NN1, which provide supported accommodation services for young people aged between 17 21.Reporting to the Service Manager, you will provide e ffective management and supervision of staff to achieve positive outcomes for the young people who live at the service, providing 24/7 onsite support. Hours of work / shifts: You will be contracted to work 40 hours per week . The service operates 24 hours a day, 7 days a week.Whilst there is more flexibility for the seniors to work more 9-5pm, there is also an expectation for seniors to cover shifts when staff members are off or sick or on leave.Shifts operate from ##### ##### and ##### #####. The Role: As a Senior Service Support Co-ordinator, you will be responsible for:
Providing a full administrative service so that the needs of the functional/departmental team are met Maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner that meets audit requirements Maintain comprehensive forms and documentation required by the function/department so that it is available when required Collate, produce and distribute regular and ad-hoc statistics and reports so that individuals and departments receive accurate up to date information Facilitate key work session with young people to achieve required outcomes against their pathway/ care plan. Ensure the safety and wellbeing of young people based at provision, carrying out daily health and safety checks and monitoring visitors Work directly with the young people in supporting them to gain the skills to carry out practical tasks, ensuring young people take responsibility for hygiene, day to day chores and preparing meals Line manage and
supervise staff Provide cover for shifts in the absence of Service Support Co-Ordinator Ensure the protection and safeguard the wellbeing of the young people in our care What Youll Bring Preferably have a minimum of 12 months experience working with children and young people or in a care setting, however, this is not essential. Compassion, patience, and a genuine desire to make a difference to the lives of young people. Strong communication and interpersonal skills. Ability to remain calm in challenging situations. Honesty, empathy, and a commitment to being a positive role model. What We Offer Competitive salary £32,743 - £34,737 per annum. Ofsted Bonus Schemefor homes achieving Good or Outstanding inspection outcomes. Enhanced Family Friendly Leave. Award & Recognition Voucherscelebrating outstanding performance & achievements. Comprehensive training and career development pathways. Generous annual leave, with option to purchase 5 extra days. Employee
Assistance Programme (EAP) and wellbeing support. Unum Healthcare - App-based access to healthcare reimbursements, mental health support, remote GP, and wellbeing perks Aviva Digicare - Access free healthcare services including Digital GP consultation, Annual Health Check and Mental Health Assessments Refer a Friend bonus. Discounts on shopping, cinema, holidays, plus Blue Light Card access. Cycle to Work scheme. How to Apply If youre looking for a new job in Northampton NN1 and are passionate about making a positive impact in young peoples lives, apply today! Please Note: All successful candidates will be subject to pre-employment safer recruitment checks in line with Ofsted regulatory requirements and Homes2Inspire Safer Recruitment Policy. Candidate applications will be reviewed regularly, and we reserve the right to interview candidates before the advertised closing date of this role. TPBN1_UKTJ