Senior System Administrator (eMeds) - ICT

Tasks will include:

• Configuration of the eMeds system following the change management process
• Understanding and resolving complex help desk issues through to resolution
• Produce and maintain team documentation such as user and process guides
• Provide support and knowledge to all staff and nominated users
• To provide additional support to the Datix team during busy periods or absences
• Manage planned and unplanned downtime
• To deputise for the eMeds Configuration Lead
• Assist the eMeds Configuration Lead with testing/implementation during upgrades
• Supervision of junior members of staff
  
  The ICT Department are seeking to fill a vacancy for a friendly, enthusiastic and knowledgeable Senior System Administrator with excellent organisational skills and the ability to manage priorities.
This role will primarily be to support, maintain and configure the Trust's EPMA system eMeds. The ideal candidate will have previous knowledge of EPMA systems and workflows (ideally OPTUM/eMis) and will have a broad understanding of the requirements of the clinical teams using the system. The post holder must have:
• Knowledge of ePMA systems, Datix & RiO
• Experience of system configuration
• Experience of testing and implementing functionality
• Excellent verbal and written communication skills
• A high level of computer literacy on software packages such as Excel and Word
• Meticulous attention to detail
• Relevant NHS experience
  
  Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for
people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We're Kind
• We're Fair
• We Listen
• We Care