Senior Store Manager, Adidas Battersea Power Station, London

PURPOSE & IMPACT ON ORGANIZATION:

Drives store profitability by:

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-Meeting or exceeding store sales and profit targets
-Managing all resources within the store to provide customers with a leading shopping experience
-Driving the proper execution of established policies, procedures, initiatives and directives
KEY RESPONSIBILITIES:

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-Take full ownership of the store and its commercial success
-Analyze relevant data to probe and challenge the status quo
-Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed
-Drive continuous improvements in the store's sales, productivity and profitability
-Ensure the legal and financial integrity of the store
-Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
-Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
-Schedule staff so as to properly serve customers, drive sales and execute tasks
-Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
-Ensure proper in-store Brand execution according to established standards and directives
-Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
-Manage all store operations in a systematic and efficient manner, as per established policies and procedures
-Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
-Ensures all HR policies and procedures are adhered to
-Ensure merchandise deliveries are processed on the same day they arrive and the store's entire product offer is made immediately available and easily accessible to customers on a consistent basis
-Ensure cash register transactions are processed quickly and accurately
-Lead and implement all applicable loss prevention policies and procedures
-Maintain a safe and productive shopping and working environment
-Manage the recruitment and training of store team members
-Ensure all HR policies and procedures are adhered to
-Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
-Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
-Share best practices to drive the collective performance of all district stores
-Complete all applicable training programs and effectively apply the learning on the job
-Seek coaching and learning opportunities to continually improve your performance
-Actively seek to improve and further the customer interaction with the brand using the Net Promoter Score
AUTHORITIES:

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-On local/market discretion
KEY RELATIONSHIPS:

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-District Manager
-Store Team
-Customers
-Vendors and Support Functions (e.g. HR, Visual Merchandising, Facility Services, etc.)
-Local Administration (e.g. mall management)
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

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-Store Manager Competencies
(Additions based on market needs)

MINIMUM QUALIFICATIONS:

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-Minimum 18 months work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility
-Intermediate numeracy and literacy and advanced verbal communication skills
(Additions based on market needs)

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-Minimum 18 months work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility
-Intermediate numeracy and literacy and advanced verbal communication skills
(Additions based on market needs)