Upload your CV
Go to job search

Senior Solutions Architect - EMEA

Nice, City of Westminster

Senior Solutions Architect - EMEA

£51691

Nice, City of Westminster

  • Full time
  • Permanent
  • Remote working

Posted today, 3 May | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 86b7fd1cbd5340efb00460b9afbebc34

Location ref: City of Westminster

Full Job Description

  • Advanced Post-Sales Consulting & Implementation: Drive complex projects from pilot/Proof of Concept (PoC) to full implementation, ensuring scalable and high-performance solutions for enterprise clients.
  • Technical Expertise: Provide cutting-edge technical solutions, shape architectural best practices, and tackle advanced technical challenges with innovative approaches.
  • Collaboration & Support: Partner with cross-functional teams to support business development and contribute insights to enhance product strategies.
  • Focused Enablement: Deliver technical training, workshops, and best practices to empower customers and partners with the knowledge needed for success.
  • High-Impact Documentation: Develop precise technical documentation and ensure the resolution of complex technical issues to maintain high customer satisfaction

    Minimum of 5 years in a similar role within Conversational AI, SaaS, or enterprise software industries, focusing on high-level individual contributions and advanced technical implementations.
  • Mastery in Python, Java, Node.js, APIs, SDKs, and cloud-based platforms. Proven experience with Cognigy or equivalent Conversational AI platforms.
  • Demonstrated ability to resolve complex technical challenges with scalable and innovative solutions.
  • Strong capability to align technical solutions with business objectives and deliver measurable outcomes.
  • Exceptional ability to communicate technical concepts effectively to both technical and non-technical stakeholders.
  • Must be fluent in English (German is a plus), Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

    NiCE Cognigy delivers AI that works-fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI-instantly, across every channel and in 100+ languages., NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
    • Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

Direct job link

https://www.jobs24.co.uk/job/senior-solutions-architect-emea-126789570
Relevant jobs