Senior Repairs Operations Manager

This role will be primarily home based with site visits and meetings at the council offices/hubs and contractors' offices when required. Access to an office space is available if preferred or wherever appropriate.
Within the Facilities Management team, you will be the subject matter expert in relation to the delivery of the HRA repairs, voids and planned work including the contract manager for our Reactive Repairs Contractor and building procedure across our HRA estate.
You'll manage and motivate contractors and staff to achieve performance targets
You'll lead on the successful delivery of a compliant forward-thinking service to our tenants within their homes making sure we are tenant focussed in our approach
With a focus on continuous improvement, you will have the opportunity to take responsibility for the management of the reactive repairs contractor, including budgetary control, development of delivery plans, and analysis of contract performance of several work streams (voids and capital projects)
You will ensure that the correct legal notices and payments are issued in line with the Housing Grants, Construction and Regeneration Act 1996.
When required, you may act as Principal Designer.

You will have a good understanding and significant experience of maintenance and asset legal requirements, obligations and regulations.
You will have significant experience of building, motivating and training a team to deliver an ever changing and increasing quality service., A full week off over Christmas! Plus 23 days of annual leave to use throughout the rest of the year, increasing to 28 days after 5 years of service., You should be a member of a relevant professional body (including CIBSE, RICS, CIOB, CABE or CIH)
You'll have successfully completed a suitable Degree, in a subject that covers Construction or housing i.e Building Surveying or Building Service Engineering
A level 4 housing qualification or be willing to undertake one.
A full driving licence is required for this job opportunity.

You'll have a strong knowledge of;

Housing Assets Delivery i.e reactive repairs, voids and capital works
Performance monitoring systems;
National policies and procedures relating to the councils housing stock
Compliance regarding statutory landlord obligations;
Technical understanding of building compliance (BS 7671, Gas Safety Regulations and Use, Control of Asbestos Regulations)

Due to the nature of this role, the successful applicant will be required to undertake a basic DBS check as part of their pre-employment clearances., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Canterbury City Council is a progressive local authority with an extremely varied stock of both Housing properties and commercial building portfolios.

This is a unique job opportunity for you to join Canterbury City Council's collaborative Facilities Management team as Senior Repairs Operations Manager, taking responsibility for the service's social housing planned, voids and reactive repair delivery.

What's in it for you?

As Senior Repairs Operations Manager for Canterbury City Council, you'll enjoy:

A starting salary of £55,285.89 - £63,166.90
Flexible working arrangements that support and encourage a good work-life balance.
We'll cover your relevant Professional Registration Fee for you (eg, RICS, CABE, CIOB)
We'll support and encourage your career by providing excellent opportunities for training and development.
Generous annual leave entitlement, starting at 23 days (increasing to 28) PLUS 3 additional days over the Christmas period whilst the Council offices are closed.
We do not work on Bank Holidays.
A fantastic local government pension scheme.
Employee perks, including multiple retailer and lifestyle discounts to tackle the cost of living and help you enjoy your free time.
Free use of Canterbury's Park and Ride for an easier commute.