Senior Receptionist - The Ivy Asia - St Paul's - London
Host & Hostess, Bread Street, City and County of the City of London
Senior Receptionist - The Ivy Asia - St Paul's - London
Salary not available. View on company website.
Host & Hostess, Bread Street, City and County of the City of London
- Full time
- Permanent
- Onsite working
Posted today, 16 Sep | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: 61f7823fce434c7b80237395475c9114
Location ref: Bread Street, City and County of the City of London
Full Job Description
We are looking for an experienced, confident, and organised Senior Receptionist to lead our reception operation. This is a key role within the management team, responsible for running a busy reservations book, leading the reception team, and ensuring a seamless guest experience throughout service., As Senior Receptionist, you will:
- Take ownership of the reservations book during busy services
- Manage reservations, guest enquiries, walk-ins, and special requests
- Use reservation systems such as SevenRooms, OpenTable, or similar platforms
- Lead, support, and motivate the reception team
- Coordinate seating plans with management to maximise service flow and guest experience
- Handle VIP guests and resolve guest concerns professionally
- Maintain reception standards, stock control, and daily administrative tasks
- Support training and development within the reception team
You'll have: - Previous experience in a senior reception or reservations role within hospitality
- Experience managing a busy reservations book
- Strong knowledge of SevenRooms, OpenTable, or similar systems
- Experience leading a team in a fast-paced environment
- Excellent communication, organisation, and problem-solving skills
- A genuine passion for hospitality and delivering exceptional guest experiences
Behind the striking interiors and vibrant atmosphere of The Ivy Asia St Paul's is a destination where exceptional service and warm hospitality come together.
50% staff discount for you and up to 3 friends - Staff meals during every shift
- Refer a Friend bonus scheme
- Career development and training opportunities
- Additional holiday allowance with length of service
- Your birthday off - guaranteed
- Cycle to Work Scheme
- Discounts on gyms, retail, travel, and wellbeing services