Senior Receptionist - Nela Restaurant - London

Host & Hostess, Paddington, Greater London

Senior Receptionist - Nela Restaurant - London

Salary not available. View on company website.

Host & Hostess, Paddington, Greater London

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 3 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 6f9ae10e595540c7864faea0201381e8

Location ref: Paddington, Greater London

Full Job Description

  • Deliver a warm, polished, and personalised welcome to every guest from the moment they arrive
  • Lead the reception team, ensuring the highest standards of service and professionalism are maintained
  • Manage reservations, seating plans, and guest requests efficiently using our booking systems
  • Handle VIP guests, special occasions, and guest feedback with confidence and discretion
  • Work closely with the management, front-of-house, and kitchen teams to ensure seamless service
  • Maintain an organised reception area while ensuring smooth daily operations

    Previous experience in a reception, host, or front-of-house supervisory role within a premium hospitality environment
  • Exceptional communication and interpersonal skills
  • Strong organisational abilities with excellent attention to detail
  • A calm, confident, and professional approach in a fast-paced environment
  • A natural leader with a positive attitude, guest-first mindset, and passion for delivering outstanding hospitality

    Join the Nela family and become the welcoming face of a restaurant renowned for its warm hospitality, refined dining experience, and commitment to excellence. Nela is a high-end, contemporary restaurant celebrated for its vibrant atmosphere, chef-driven menu, and exceptional guest service. As our Senior Receptionist, you'll play a key role in creating unforgettable first impressions while leading the reception team with confidence and professionalism.

    Full training on our reservation systems, guest service standards, and operational procedures
  • Excellent opportunities for career development and progression within the restaurant
  • Competitive pay plus service charge
  • Full-time position
  • A supportive, professional, and collaborative working environment

Direct job link

https://www.jobs24.co.uk/job/senior-receptionist-nela-restaurant-london-127067046