Senior Property Manager

We're Centrick - residential property experts with a clear mission: to make lives better, every day.
With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities.
What you'll be doingNo two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply.Directly line manage any assigned staff which may include Property Managers, Property Coordinators and any on-site staffResponding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is providedManage all aspects of health, safety and complianceConduct regular site inspectionsManage contractors to deliver a high quality of service that is value for money at our developmentsSet accurate budgets for the developments in your portfolioAttending resident meetings on site, sometimes outside of office hours at a time to suit our clientsTaking ownership of client relationship management on each of the sites within their portfolioDeliver excellent customer service through professionalism and strong technical knowledgeBe a contact point for property
managers in the team to help with complex property issuesBe actively involved in department projects and contribute to business improvementsDeliver training session to the teamContribute to the strategic delivery targets for the businessRespond to all enquiries in line with our Centrick Customer Service CharterTo support with the day to day running of the department in line with Director guidanceAttend and actively participate in team meetings, providing suggestions for improvements
What you need to succeedAble to proactively manage the sites to success, spot issues and solve themAble to delegate effectively and coach team members to achieve their goalsProficient IT user, able to use MS packages as well as a range of internal systemsExperience of working in a similar role is essentialATPI/MTPI qualification is essentialExperience in block management across complex sites
Why join us?Time to Recharge: 25 days' holiday plus bank holidaysFuture Security: Enhanced pension scheme based on roleExtra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewardsHealth & Wellbeing: Medicash, virtual GP, therapies, dental and optical supportSick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it mostLife Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters mostLearning & Development: Study support and access to our dedicated academy to help you grow professionally and personallyMental Health Support: 24/7 mental health servicesBirthday Bonus: Enjoy an extra day off on your birthday to celebrate your wayGiving Back: One volunteer day annually to support a charity or cause close to your heartBenefit Platform: One online platform for all benefits and recognition
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.