Senior Product Analyst (12 Month FTC)

About This RoleAs a Product Analyst on a Fixed-Term contract in our Customer Product Analytics team, you'll play a pivotal role in enhancing the customer journey across our website and app. Your mission? Deliver data-driven insights that optimize our product experience.
Your analytical expertise will help us understand product performance, identify areas for improvement, and drive impactful decisions. Collaborating closely with product managers, UX teams, and data scientists, you'll transform complex data into actionable insights that shape our global user experience.
Ready to take on a key role in our London tech hub and help a talented team create the best product based on data? Keep reading!
Key Responsibilities Utilize data-driven insights to understand user navigation on our platform, identify pain points, and create innovative solutions. Provide performance insights and monitor KPIs, communicating findings to the Product Manager.
Build a clear, quantitative understanding of our users, their behavior, and journeys to guide product design.
Serve as the first point of contact for behavioral analysis using tools like Google Analytics, Snowplow, and BigQuery.
Collaborate with product managers, UX teams, and the business to assess opportunities and understand the value of changes, prioritizing tasks with the largest customer impact.
Support the alignment and guidelines of our data infrastructure as part of the Customer Data & Analytics team.
Proactively identify growth opportunities and experiment with ideas to optimize product experiences and drive user engagement & retention.
Interpret technical issues and explain topics clearly to stakeholders to support data-driven decision-making.
Guide and mentor others, sharing your knowledge and skills with the wider team while further developing your own through learning and training opportunities.

What Will You Bring to the Table? Proven experience as a Product Analyst, Web Analyst, E-Commerce Analyst, or similar.
Proficiency in SQL and data visualization tools such as Google BigQuery (Redshift) and Tableau (Looker).
Strong understanding of user behavior data collection & processing across various analytics tools (e.g., Snowplow, Google Analytics).
Experience troubleshooting event tracking implementations using user behavior analytics tools.
Hands-on experience in A/B testing & experimentation to inform product decisions.
Ability to translate complex data into clear, actionable insights for both technical and non-technical stakeholders.
Effective collaboration skills with product, engineering, and UX stakeholders.
Good communication skills and a passion for knowledge sharing in a team environment.
Some exposure to Airflow, GitHub, and Jira in a collaborative environment (preferred but not essential).
Knowledge of programming languages such as R or Python is a plus but not essential.

Ready for a Challenge?Join us at Just Eat Takeaway.com, a leading global online food delivery platform, where our mission is to empower everyday convenience.
Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners worldwide., At JET, This Is On The MenuOur teams forge connections internally and collaborate with some of the best-known brands globally, giving us a truly international impact in a dynamic environment.
Fun, fast-paced, and supportive, the JET culture is all about movement, growth, and celebrating every aspect of our JETers. Thanks to them, we stay one step ahead of the competition.
Inclusion, Diversity & BelongingNo matter who you are, what you look like, who you love, or where you come from, you can find your place at Just Eat Takeaway.com. We're committed to fostering an inclusive culture that encourages diversity of people and thinking, where all employees feel they truly belong and can bring their most colorful selves to work every day.
What Else Is Cooking?Want to know more about our JETers, culture, or company? Explore our career site for stories, blogs, podcasts, and more JET morsels.