Senior Process Coach

The Senior Process Coach is responsible for deploying, coaching, and sustaining the process excellence components of the Integrated Work System (IWS) Daily Management System across OTC manufacturing cells. The role strengthens process capability by developing Process Leads and Cell Leads to deliver stable, capable, and validated processes that meet MHRA and EMA GMP standards. The Senior Process Coach drives high performance by embedding consistent daily management routines, robust process controls, and disciplined problem solving techniques. They coach leaders to take ownership of process stability, quality, performance, and loss elimination, enabling the organisation to achieve reliable, compliant, and continuously improving operations. Key areas of focus include standardising KPIs and escalation processes, facilitating structured root cause analysis, maintaining strong process standards aligned to validation, and building capability in vertical startup and ongoing process verification.,

• Coach Process Leads to take ownership of process stability, quality, performance, and loss elimination.
• Deploy and standardise Daily Management routines, including KPIs and escalation processes.
• Facilitate structured root cause analysis for process losses and deviations.
• Maintain strong process standards-such as CILs, control plans, and SOPs-ensuring alignment with validation requirements.
• Build capability in vertical startup and support ongoing process verification activities.
  
  Strong Background in Pharmaceutical / OTC Manufacturing
• Proven Experience in Process Excellence / Lean / IWS
• Process Coaching & Leadership Capability
• Root Cause Analysis & Problem-Solving Expertise
• Process Validation & Control Experience
• cGMP Systems & Compliance
• Cross functional Collaboration
• Continuous Improvement Experience
  
  Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.