Senior Pharmacy Technician - homecare services

The post holder will play an integral role in supporting the Lead Homecare Pharmacist and Lead Pharmacist of Medicines Formulary and High-Cost Drugs to ensure the timely, safe, and efficient delivery of a high-quality, patient-focused homecare medicines service whilst also supporting medicines optimisation across the Trust., Support and work closely with the Lead Homecare Pharmacist to deliver a safe, high-quality pharmacy homecare service in line with national standards and policies.

Manage and coordinate day-to-day homecare operations, including staff supervision, workload organisation, resolving medication/service issues, and maintaining high patient care standards.

Act as a key contact between the Trust, homecare providers, pharmacists, clinical teams, suppliers, and patients, handling queries and supporting communication across services.

Contribute to service improvement through developing procedures, monitoring KPIs, handling complaints/incidents, producing reports, and participating in audits, reviews, and meetings.

Support staff training, recruitment, and development, while also assisting with medication coordination, ordering, and accuracy checking to ensure timely patient treatment.

Support medicines optimisation by carrying out audits, producing reports and participating in service review to improve patient care and efficiency

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.