Senior Performance Manager

We are looking for a proactive and experienced performance professional to join us as Marketing Performance Senior Manager in our Data, Insight and Performance team. Cancer Research UK has a vision of a world where everyone can live longer, better lives, free from the fear of cancer. To help achieve this, we're strengthening how we engage and inspire people, evolving the way we use insight, data and digital tools to deepen supporter relationships and grow our impact. Join us at Cancer Research UK as we step into an exciting new chapter of transforming how we engage supporters and accelerate progress towards beating cancer. As a Marketing Performance Senior Manager, you'll act as a strategic performance partner, supporting the teams responsible for some of our most important ways of raising funds, including regular donations, lottery, cash giving and in-memory donations. You'll bring together audience, marketing and financial performance to tell a clear and compelling story of delivery against plans. Working cross-functionally with Finance and specialist teams, you'll provide insight, forecasting, scenario modelling and performance recommendations that drive decision-making, inform investment choices, shape future plans and unlock opportunities for growth. If you're passionate about turning performance data into action and influence, we'd love to hear from you. What will I be doing?

• Develop and communicate the function performance story (including audience performance) across hub & spoke (and key audiences) working in partnership with other performance managers, Finance and DIP specialist colleagues to ensure a consistent view
• Facilitate an effective performance management process, establishing function level performance measurement frameworks and enabling regular review of performance, identifying risks and opportunities to ensure insights drive decision making and action in year and during the annual planning process
• Lead forecasting and financial performance management processes, partnering with Finance, and Marketing teams, including annual budget planning, in-year reforecasting, scenario modelling and identification of risks and opportunities to optimise income, expenditure and return on investment.
• Ensure business stakeholders have easy access to a centralised, consistent, independent, and accessible view of performance which is up to date and relevant.
• Partner with marketing, fundraising and finance teams to set campaign and audience performance targets, ensuring plans are underpinned by robust forecasting, insight and evidence-based assumptions. Monitor campaign and portfolio performance to optimise marketing effectiveness and deliver income ambitions
• Lead on working with Senior Programme and Senior Product Managers (or equivalent roles) to prioritise, commission and deliver the programme of PM activity.
• Work with DIP colleagues to identify and enable opportunities to reduce manual work to focus effort on insight and performance storytelling and to identify opportunities for innovation through data to improve our processes, offer and engagement with supporters.
  
  Proven experience working with finance, data, insight, and planning or proposition teams to build a unified and trusted view of performance, including setting up frameworks and facilitating regular reviews.
• Strong understanding of performance measurement techniques across marketing, audience engagement, and organisational effectiveness.
• Experience of financial performance management, including budget planning, forecasting, reforecasting and scenario modelling, with the ability to translate financial and operational performance into actionable recommendations.
• Ability to synthesise performance insights across multiple propositions and audiences to support strategic planning and decision-making.
• Experience contributing to organisational change, particularly in evolving performance culture and embedding audience-led approaches.
• Understanding of data governance principles and ability to identify and address data literacy needs across teams.
• Ability to translate complex data into strategic recommendations and compelling narratives for non-technical audiences.
• Proficiency in tools such as Excel, Power BI, Tableau, or equivalent, with strong analytical and problem-solving
• Confident communicator with a proven ability to influence stakeholders at all levels, including in challenging or ambiguous situations.
Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism, We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.