Senior / Medical Secretary

The role involves working within standard operating procedures as part of a multidisciplinary team to deliver high-quality, patient-focused administrative support and meet service KPIs. Key duties include: Acting as a central point of contact for patients, carers, and healthcare professionals, handling calls, enquiries, and sensitive communications professionally. Managing appointments, clinics, referrals, cancellations, waiting lists, and theatre schedules. Handling medical records in line with policy and supporting timely management of test results and reports. Producing and proofreading confidential clinical documentation and ensuring accurate communication with relevant professionals. Maintaining databases, collecting data, supporting audits, and preparing documentation for meetings and MDTs. Providing general administrative support such as email management, filing, scanning, minute-taking, and diary coordination. Ensuring compliance with data protection, confidentiality, and
governance standards.

This role is temporary Maternity Leave cover for 6 months. Pay will depend on experience in line with Mid Yorkshire Medical Secretary Career Pathway. If successful candidate has 2 years of previous Medical Secretary experience, they may be eligible for the Senior Medical Secretary Position and if so, would be appointed at Band 4.

The post-holder will be required to provide a comprehensive higher level secretarial service relating to NHS work for a clinical team in the department in accordance with Trust policies and procedures.

The Senior Medical Secretary provides a link between the trust, the patient and their GP for patients/carers and other health care professionals. They will provide a comprehensive, efficient and responsive administration service to the medical and nursing staff and their teams.

The post holder will have an understanding of the service requirements, and an appreciation of the concerns and queries of patients and carers.

This post requires a self-motivated and professional individual with the confidence and ability to work on their own initiative or as part of a team within standard operating procedures.

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers,home electronics schemes,
working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.