Senior Marketing Manager - Retention 12 month FTC

Salary not available. View on company website.

Utility Warehouse, City of Westminster

Full time
Temporary
Onsite working

Posted 2 weeks ago, 10 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: a3652a23a8c14bcca86ac8911907460d

Location ref: City of Westminster

Utility Warehouse

Full Job Description

As a Senior Marketing Manager at UW you'll be responsible for driving our capabilities and marketing to deliver best in class customer engagement and value management, focused on Retention. The role will mainly cover:

Own and execute the in-life retention workstream for UW's multi-service customer base
Drive the evolution of churn propensity models, working closely with commercial and data teams to translate model outputs into actionable marketing interventions
Coordinate across multiple stakeholders such as Customer Service, Operations, Data Science and Analytics, Product, and CX to deliver the FY27 objectives and targets
Own the "so what" of retention data, showing a deep understanding and ability to delve into dashboards and translate the insight into clear action
Management Responsibility for the professional development, performance management, and coaching of a Marketing Manager, ensuring they are motivated and delivering to a high standard.

Direct job link

https://www.jobs24.co.uk/job/senior-marketing-manager-retention-12-month-ftc-127098087

Senior Marketing Manager - Retention 12 month FTC

Full Job Description

Direct job link

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