Are you a highly organised and customer-focused individual with a passion for supporting learning and fostering a dynamic educational environment? Stamford College is seeking a proactive and innovative Senior Learning Resource Assistant to join our dedicated team. This is an exciting opportunity to play a pivotal role in delivering professional and engaging learning resource services to our students and staff. If you thrive in a collaborative setting, love to build relationships, and are eager to share best practices, we want to hear from you! What You'll Be Doing: As a Senior Learning Resource Assistant, you'll be at the heart of our Learning Resource Centre (LRC), ensuring it's a welcoming and effective hub for all. Your key responsibilities will include:

• LRC Operations: Expertly manage our Heritage Cirqa system for loans, memberships, reservations, and more.
• Information & Digital Support: Assist students and staff with a wide range of enquiries, guiding them through printed, electronic, and subject-specific resources, including e-books and our VLE. You'll also help improve digital literacy skills.
• Student Engagement: Support student inductions, supervise student activities, and promote LRC usage through engaging displays, leaflets, and promotional events. You'll also be instrumental in fostering a love for reading!
• Collaboration & Outreach: Liaise with curriculum areas, represent the LRC at meetings, and help identify new resources to enhance learning.
• Resource Management: Perform essential housekeeping tasks, assist with stock take, repairs, and renewals, and help maintain our online e-Resources database.
• Administrative Excellence: Handle day-to-day enquiries, process sales using a till, manage orders, and contribute to accurate record-keeping and reporting.
• Mentorship & Development: Train new library staff and mentor students on work experience.
  
  We're seeking a highly motivated individual who is:
• Customer-Centric: Possesses excellent customer service skills with a proven ability to build strong relationships.
• Tech-Savvy: Proficient in IT, including Microsoft Office (Word, Excel, Outlook, Internet), and comfortable working with computerised library systems.
• Organised & Proactive: Able to work independently, manage a varied workload, and take initiative.
• A Strong Communicator: Possesses excellent communication and interpersonal skills, capable of dealing with diverse individuals and situations, including challenging behaviours.
• A Team Player: Committed to collaborative working and sharing best practices.
• Committed to Education: Passionate about supporting student learning and development, with an awareness of safeguarding, equality, diversity, and inclusion.
  
  30 days annual leave, plus Christmas close down.
• A supportive and collaborative working environment
• Opportunities for professional development
• Access to the Local Government Pension Scheme.
• On-site benefits and facilities, including a gym, free on-site parking and on-site nursery (Peterborough campus only)
• Work closely with a highly dedicated team