Senior IT Technician

Are you looking for a new IT role and are wanting to make a difference to the local community?, St Leonard's Hospice is recruiting a Senior IT Technician to join the small Digital team to provide 2nd/ 3rd line operational support for onsite and cloud based environments for the Hospice and retail environment., Reporting to the Head of Digital & Data, as Senior IT Technician, your main responsibilities will be to:

• Implement and oversee technical aspects of Microsoft and third party system management and security and lead on developing reports from these key systems
• Lead with providing technical support to the IT Apprentice including setting targets and developing a skills plan
• Provide technical support and training to colleagues as required
Our ideal candidates will:
• Be certified in Microsoft 365 Fundamentals and have proven extensive exposure supporting Microsoft 365 environments
• Have experience of providing user/ IT support in a cloud first environment
• Be able to manage and prioritise their own and others workloads and be able to consider the needs of the wider Hospice team
  
  Our mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care.
  
  This is a full-time position based at our main hospice site, working 37.5 hours per week in office hours, Monday to Friday and there will also be a requirement to be a part of the digital on-call rota. The salary band for this role is £48,087 - £55,026 per annum, dependent on experience., Up to 41 days Annual Leave
• Continuation of NHS pension and annual leave entitlement (T&Cs apply)
• Attractive pension scheme for non-NHS staff
• A supportive and friendly working environment
• Extensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts