Senior Infrastructure Engineer - Digital Workplace

Working within the Infrastructure team as a Senior Engineer, you will play a crucial role in supporting, monitoring, and maintaining the organisation's cloud and digital infrastructure. You will be responsible for delivering or assisting with the delivery of programs and projects, providing support, guidance, and/or delivery when core infrastructure services are impacted or consumed.
You will be instrumental in driving improvements to deliver new and updated core infrastructure services, based on clear evidence and according to business and user needs, to ensure maximum value is achieved from services. You will identify and implement functional, performance, and quality improvements to the core infrastructure estate. You will proactively monitor to identify issues or opportunities in core infrastructure services and have the ability to design, plan, implement, and release necessary changes according to the needs of the business. You will provide support to end users and IT teams to ensure appropriate use of the core infrastructure.
Responsibilities include but are not limited to: Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, based on clear evidence, to ensure maximum value is achieved from services Drive automation throughout the core infrastructure estate, adopting modern approaches, such as, Infrastructure as Code, where relevant Maintenance of core infrastructure services through: Identifying problems through analysis and proactively supporting resolution including documenting causes and remedies. Identifying and implementing functional, performance and quality improvements to the core infrastructure estate For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment
process.
Open Sessions:
Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 12th August at 12:00. Sign up here.
Person specification
You may hold or be willing to work towards the following qualifications: ITIL Foundation., Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.
The selection process for this role will be:
Stage 1: Sift of CV and personal statement
Stage 2: Interview and assessment
You must be successful at each stage to progress to the next stage.
Stage 1: Sift
At sift, you will be assessed against the following Success Profile elements:
Experience - you will be asked to provide a CV (unlimited wordcount) and personal statement (#####-word count).
Please structure your Personal Statement to provide detailed evidence of each of the following:Administering end user devices using modern Enterprise Mobility Management solutions (e.g. Intune, Workspace One). Designing and implementing effective technical policies based on user and business needs. Engaging and communicating with colleagues of all levels, with the ability to present technical ideas and concepts in the language of the business and its users. Highly developed problem solving and analytical skills, with the ability to translate user and business needs into practical, appropriate technical solutions. The sift will take place from 19th August#####6.
Stage 2: Interview
At interview stage, you will be assessed against the following Success Profile elements:
Behaviours
We'll assess you against these behaviours during the selection process:Working togetherTechnical skills
We'll assess you against these technical skills during the selection process:Service focus Skill level: Level: workingOwnership and initiative Skill level: Level: workingTroubleshooting & Problem Resolution Skill level: Level: practitionerCoding and scripting (Infrastructure Engineer) Skill level: Level: awarenessYou will also be required to complete an assessment to assess the following Success Profile elements:
TechnicalIT Infrastructure Skill level: Level: practitionerThe interviews will take place week commencing 31st Augus#####26.
This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.
You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).
Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.
Further information on the selection process
We will also hold a12 reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.
Should we receive a large number of applications, we may invite a shortlist of the highest performing candidates to interview.This means that some applications that meet the required standard could be placed 'on hold' after the sift and invited to interview if the vacant position(s) remain unfilled.You will be notified if your application is being put 'on hold' once the sift has been completed.
Appointments for this position will be made in order of merit. If you are successful in the selection process but there are no further available posts for the advertised role, you may be contacted to discuss an offer for a lower graded role (with similar experience and responsibility requirements).
If you are unsuccessful in the selection process, your application may be considered for a lower graded position if your demonstrated skills and experience meet the requirements of the alternative position. Candidates will be considered in order of merit.
AI Tools and Platforms
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.Please see ourfor more information on appropriate and inappropriate use.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you're deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via ##### as soon as possible before the closing date to discuss your needs.
Document Accessibility
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:Hate speech or discriminatory behaviourThreats or acts of violenceIllegal activity or substance misuseSexually explicit materialExtremist views or affiliationsImportantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It's not about judging your personality or lifestyle - it's about checking for potential red flags that
might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what's being looked at and how your data is handled securely and fairly.
For further information on National Security Vetting please visit the Demystifying Vetting website.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 Decemb#####020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window)and theCivil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available.You may want to save a copy for your records.
Contact point for applicants
Job contact :Name : digital Recruitment TeamEmail : #####Recruitment teamEmail : #####Further information
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: #####
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

To be successful in this role you will need to have the following experience:Engage and communicate with colleagues of all levels, with the ability to present technical ideas and concepts in the language of the business and its users.Highly developed problem solving and analytical skills, with the ability to translate user and business needs into practical, appropriate technical solutions.Government Digital and Data Allowance

DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK.
Our Digital Workspace team designs, builds and supports the devices, software and digital services that help DVSA colleagues work effectively wherever they are. We are focused on delivering a modern, secure and reliable digital experience, using automation, cloud management and user insight to continually improve our services. The team works across Microsoft and Apple platforms, using technologies such as Microsoft 365, Copilot, Intune, Autopilot, Defender for Endpoint, Apple Automated Device Enrolment, Digital Employee Experience tools, enterprise browsers and Netskope network security.
This is a chance to work in a forward-looking Digital Workplace team where your work will make a visible difference. You will help shape national services, improve the day-to-day experience of colleagues across DVSA, support more sustainable technology choices, and contribute to an organisation whose work has a direct impact on road safety.
If you enjoy working with modern workplace technology, improving services for users and delivering high-quality digital services that make a real difference, we would love to hear from you.
Joining our department comes with many benefits, including:Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthdayFlexible working options where we encourage a great work-life balance.Read more in the Benefits section below!
Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

The role is part of the Government Digital and Data (or Government Security Profession Career Framework) profession and utilises an enhanced Capability-Based Pay Framework which provides access to a Digital and Data allowance.
The base pay is £44,241. In addition to this the role includes a Digital and Data allowance of up to £14,756.
The value of allowance awarded will be based on an assessment of your skills and experience as demonstrated through the selection process. Here are more details on the pay framework.
Additional Information
Working hours, office attendance and travel requirements
Full time roles consist of 37 hours per week.
Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.
Occasional travel to other offices will be required, which may involve overnight stays.
This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.
If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).
Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.
Behaviours
We'll assess you against these behaviours during the selection process:Working TogetherTechnical skills
We'll assess you against these technical skills during the selection process:Senior Infrastructure Engineer - Service Focus - Level: Working - InterviewSenior Infrastructure Engineer - Ownership and initiative - Level: Working - InterviewSenior Infrastructure Engineer - Troubleshooting and problem resolution - Level: Practitioner - InterviewSenior Infrastructure Engineer - Coding and scripting - Level: Awareness - InterviewSenior Infrastructure Engineer - IT infrastructure - Level: Practitioner - InterviewBenefits
Alongside your salary of £44,241, Driver and Vehicle Standards Agency contributes£12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme.Find out what benefits a Civil Service Pension provides (opens in a new window).
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave). 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday. Access to the staff discount portal. Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc. 24-hour Employee Assistance Programme providing free confidential help and advice for staff. Find out more about the benefits of working at DfT and its agencies (opens in a new window).
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.