Senior Front of House Receptionist

The Senior Front of House Receptionist leads the day-to-day running of Front of House and Switchboard services across designated Trust sites. Alongside hands-on reception work, the postholder supervises and supports Front of House Receptionists, co-ordinates cover, and delivers administrative support for the Facilities Team, including room bookings, visitor and contractor access, key control and the car park. They also support and co-ordinate routine safety and compliance checks, helping to keep our buildings safe, compliant and therapeutic.

Reporting to the Facilities Officer / Facilities Supervisor, the post holder is responsible for making day-to-day decisions about cover, access and routine facilities issues, and for escalating staffing problems and unresolved or recurring issues to the line manager as needed.

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.