Senior Directorate Support Officer

A fantastic opportunity has arisen for an enthusiastic and highly organised Senior Directorate Support Officer (Business Projects) to play a key role in supporting the delivery of projects, performance management and business improvement across the Communities Directorate.

This is an exciting and varied role for someone who enjoys working at pace, building strong relationships and helping drive continuous improvement across services that make a real difference to communities.

In this role you will:

Support the delivery of key Directorate projects and business priorities

Help develop and improve systems, processes and performance reporting

Analyse and validate performance data and produce meaningful reports

Support public consultations, surveys, focus groups and engagement activities

Work closely with managers, partners and stakeholders across the Directorate

Assist with risk and performance management processes

Support the planning and delivery of community events and initiatives

Ensure compliance with GDPR and document retention requirements

We are looking for someone with excellent organisational, communication and analytical skills, who is proactive, adaptable and committed to delivering high-quality support services.

If you are passionate about continuous improvement, project support and making a positive impact within Communities services, we would love to hear from you.

Join us and help shape services that support our communities every day.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.