Senior Director, Wealth Operations

The Senior Director, Wealth Operations & Transformation is accountable for the strategic leadership, operational performance and transformation of the entire Wealth Operations function.
The role has responsibility for Wealth Platform Operations, Complex Wealth and High Net Worth client servicing, Outsourced Wealth Platform Operations, operational risk and control environments, and service delivery functions.
The role will lead the development of a scalable, technology-enabled operating model focused on operational excellence, client outcomes, automation, efficiency and sustainable growth

Own end-to-end outsourced platform service delivery across operations (e.g. onboarding, trading, settlements, client servicing, reporting)

Provide executive leadership across all Wealth Operations functions
Own operational delivery for Wealth Platforms, Complex Wealth clients and Outsourced Wealth Platforms
Define and execute the Wealth Operations strategy and future-state operating model
Lead large-scale transformation programmes delivering automation, AI adoption, workflow digitisation and process simplification
Drive productivity improvements, cost optimisation and operational efficiency
Act as executive sponsor for strategic wealth clients and outsourced platform relationships
Oversee regulatory compliance, operational resilience and risk management
Partner with Technology, Product and Commercial teams to shape future platform capabilities.
Own operational governance, service performance, client satisfaction and commercial outcomes
Develop high-performing leadership teams and succession pipelines.
Lead an enterprise-wide transformation agenda focused on automation, robotics, artificial intelligence, straight-through processing, workflow optimisation, data analytics and digital self-service capabilities
Deliver measurable reductions in cost, operational risk and manual effort whilst improving scalability, service quality and client experience

Extensive senior leadership experience across Wealth Management, Wealth Platforms, Investment Administration or Asset Servicing
Proven experience leading complex operational environments
Experience leading large transformation programmes
Strong understanding of FCA regulated businesses, outsourced operating models
Executive stakeholder management
Experience in technology-enabled change

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Your Future: Professional Development Reimbursement including access to SS&C University
Work/Life Balance: Competitive holiday scheme
Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customised throughout your career, Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Summary Location: London, UK; Basildon, UK; Bristol, UK; Lichfield, UK; Bath Trimbridge House
Type: Full time