Senior Customer Service Coordinator

Salary not available. View on company website.

Miller Homes, Guildford

Full time
Permanent
Onsite working

Posted 1 week ago, 8 Jun | Get your application in now before you're too late!

Closing date: Closing date not specified

Job ref: fc880b88d41046e188c89764cd43b282

Location ref: Guildford

Miller Homes

Full Job Description

Senior Customer Services Coordinator

Location: Warrington, Cheshire, WA3 6YF

Salary: Competitive salary + attractive benefits

Company: Miller Homes

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.

We are looking to recruit a Senior Customer Services Coordinator to join our Customer Services team in the North West. The main duties of the role are to support the customer services department with key administrative duties working alongside the co-ordination role.

Responsibilities

To ensure accurate and speedy data input into the customer service operating system

To issue Miller documentation as and when required or requested to assist the homeowner in the use and understanding of their new home

Deal effectively and within charter timescales all incoming communications such as telephone calls, messages, emails and texts. Record on the system in a timely manner

To act professionally, courteously and with dignity and control at all times with customers, internal colleagues, external colleagues and subcontractors alike to uphold the core values of the business, in a pressurised environment.

Requirements

Experience working in a customer services role, ideally within Housebuilding, Property or Construction

Ability to provide concise and accurate written or numerical reports when required

Confident communicator both verbally and written

Computer literate (especially Word & Excel) with good administrative skills essential

What We Offer

Competitive basic salary

26 days annual leave + public holidays + your birthday off

Opportunity to earn 10% bonus

Company contribute 6.5% to your pension, plus other benefits

#s1-Gen

REQUIREMENTS:Experience working in a customer services role, ideally within Housebuilding, Property or ConstructionAbility to provide concise and accurate written or numerical reports when requiredConfident communicator both verbally and writtenComputer literate (especially Word & Excel) with good administrative skills essential

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.

WHAT WE OFFER:Competitive basic salary26 days annual leave + public holidays + your birthday offOpportunity to earn 10% bonusCompany contribute 6.5% to your pension, plus other benefits

Direct job link

https://www.jobs24.co.uk/job/senior-customer-service-coordinator-126951404