Senior Consultant, Helix

Department: Operations (Helix) Duration: Permanent Location: London Reports to: Head of Consulting, Helix Reference no: 10231 The Role Please note this is a role which oversees the operational management of a legal team - experience of law is not required. The legal services market is experiencing a period of significant change, driven by growing expectations, new technology and an evolving competitor market place. Our clients are increasingly looking for new approaches to satisfy the needs of their legal challenges. We are looking for a Consultant / Senior Consultant in our growing Dentons Helix team who will be responsible for the overall management of our client specific legal delivery teams, ensuring efficient delivery and identifying opportunities improve the service to our clients. You will work closely with the Helix Management Team, Clients, Partners and Associates across the firm as we look to uphold and expand our premium managed service offering to a range of clients. Our goal is to focus on all aspects of delivery, process improvement and innovation, providing clients with a high level of service throughout the client lifecycle. Duties & Responsibilities

• To challenging the way thing are done and solutioning for the future. Support service excellence, continuous improvements, reporting activities and client relationships Manage analysts/consultants to support in client projects, new client set ups and other initiatives Act as a key contact for client queries, as well as preparing for and facilitating regular governance meetings Financial reporting, for example, margin analysis and team utilisation tracking Process mapping and solution design Client specific reporting, for example, operational data and legal insights Work with the wider Helix team to deliver improvements for the service e.g. across people, process, technology and data. This will include leading initiatives as isolated projects. Required Experience, Skills, and
Attributes
• A Solid academic record is essential Innovation mindset - able to come up with creative solutions and solve problems. Effective communication skills, both verbal and written Well developed people management skills Self-motivated, able to work with shifting priorities and collaborative approach, self-motivated, and ability to function effectively and efficiently in a changing environment Ability to analyse data and present clear messages from it Ability to think logically and pragmatically whilst being willing to question and examine assumptions and propose alternative solutions to problems; Highly organised with the ability to prioritise and manage tasks in a fast paced and dynamic environment Solid influencing skills and ability to work positively and sensitively with senior stakeholders Experience with project management methodologies and running projects essential. Confidence with technology, with Solid proficiency in