Senior Business Systems Officer

Denbighshire County Council is actively evolving into a modern, data-led local authority. We need a Senior Business Systems Officer who can treat our core applications as platforms for change, directly influencing how we deliver essential services-from supporting our Net Zero 2030 goal to ensuring a Healthier, Happier Denbighshire. This is not a purely reactive support role; it's a chance to be a technical authority and system champion for our most critical enterprise applications. You will connect complex business needs with modern and innovative technical solutions.

A highly skilled and detail-oriented ICT professional with extensive experience in managing, enhancing, and supporting complex business systems across large, multi-stakeholder environments. Strong analytical capability, strategic thinking, and a deep understanding of enterprise applications, data flows, and system integrations. Adept at translating business needs into effective technical solutions, leading system improvements, and ensuring applications operate efficiently, securely, and in alignment with organizational goals. Expertise in business analysis, systems administration, solution design, and project delivery, someone who can collaborate closely with business units, vendors, and technical teams to drive continuous improvement and digital transformation. Strong communication, stakeholder engagement, and the ability to manage priorities in fast-paced, high-complexity settings. Committed to upholding best-practice governance, maintaining data integrity, and ensuring that enterprise systems support optimal operational performance and strategic outcomes., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

If you would like to discuss any aspect of the post, please call the ICT Service Desk on and ask to speak with one of the ICT Business Partners. What makes Denbighshire County Council a great place to work? We champion a "One Council" culture defined by our values of Pride, Unity, Respect, and Integrity. Join a supportive environment that is often praised for its commitment to staff well-being. Our team is experienced, approachable, and genuinely helpful. With years of collective expertise, we know how to navigate challenges efficiently and collaboratively with our supportive team culture. We pride ourselves on being responsive, supportive, and easy to work with, making every interaction smooth and positive. Whether it's guiding clients, solving problems, or sharing insights, our team combines professionalism with a warm, personable approach that makes people feel valued and understood.

We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work/life balance, develop in their career, and we support them in their work.

• Flexible and agile working opportunities
• Generous annual leave entitlement starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days
• Local Government Pension Scheme
• Focus on Employee Wellbeing and access to EAP (Employee Assistance Programme)
• Lifestyle Savings via DCC Rewards Direct (high street shopping, holidays, days out etc)
• Car salary sacrifice scheme and car leasing scheme
• Family friendly policies