Senior Benefits Administrator

The purpose of this role is to be responsible for the completion of the review and compute of all Benefits input and reconciliation. To be able to work to tight deadlines as required in order to deliver the monthly payroll. A team player whose main purpose is to support the Pension, Benefits and Payroll functions through measurable controls who will work closely with the Benefits Admin Team Leader and Benefits Administrators to ensure the successful delivery of compliant submissions within all legal and SOX audit requirements.
The Senior Administrator will be responsible for the management of the benefit cases coming into the team ensuring SLA's and KPI's are met. They will be the key contact for all specialist Benefits queries as a first point of escalation.
This role is a Maternity Cover Fixed Term Contract until October 2026.
What You'll Do
+ Carry out complex administration tasks in accordance with internal processes
+ Act as an escalation point for any complex queries, both internally from the people services team and from the wider business.
+ Assist and train Team members as required
+ Deputise for the Benefits Team Leader as necessary
+ Create and run all required reports, ensuring deadlines are met
+ Maintain a strong understanding of the offerings and workings of the Benefits platform ( MyBenefits
+ Perform pensions calculations, enter pensions data and answer queries to the required standard across all providers
+ Responsible for payroll reconciliation of both DC (Defined contribution) and DB (Defined benefit) schemes
+ Responsible for ensuring all monthly contributions loads are accurate and completed within specified deadlines
+ Building and maintaining a close relationship with the Head of Pensions , ensuring they are aware and involved in all pension related activity, as necessary
+ Works in conjunction with the Head of Pensions, Total Reward COE and Benefits Team Leader to manage the administrative impacts of annual and periodic scheme events, such as pension increases and annual renewal exercises
+ Assist with production of information required for auditors
+ To perform regular reconciliations of the main HR system and the MyBenefits platform ( Benefex) to ensure the records remain accurate and up to date .
+ Working in conjunction with the Total Rewards COE and the Benefits Team Leader to ensure effective delivery of new initiatives

+ Previous pension administration experience, working across multiple schemes and providers, ideally in a Shared Services environment as well as
+ Good communication and "client focused" skills with advanced Excel skills (Vlook Ups / Pivot tables)
+ Previous experience of using PeopleSoft is desirable
+ Previous experience of using a Benefit Platform administered by a third party is desirable
+ Excellent attention to detail
+ Process driven