Senior AI (Artificial Intelligence) / ML (Machine Learning) Engineer

As Senior AI/ML Engineer, you will be responsible for leading the technical development and deployment of AI solutions that drive innovation, improve services, and support evidence-based decision-making. You will work across a cross-functional teams to design, train, deploy and scale models for use in products and services, applying responsible AI principles. You'll own and enhance the AI/ML tooling ecosystem including experiment tracking, data pipelines, data access, model deployment pipelines, CI/CD for ML, and ensure deployed models are continuously monitored using observability tools to detect performance degradation, data drift, and operational issues. You'll rapidly experiment with emerging AI tools and models (including generative AI and ML-driven automation) to solve business problems, evaluating and integrating effective solutions to continuously improve services. Collaborate across cross-functional teams using agile practices and feedback loops to deliver user-centred AI solutions that are scalable, inclusive, accessible, and aligned with public sector outcomes.

The NHS Business Services Authority is looking for a Senior AI/ML Engineer to help design, build, and scale Artificial Intelligence and Machine Learning solutions that deliver real-world impact across the organisation. The NHSBSA manages over £100 billion of NHS spend annually and delivers services supporting NHS organisations, healthcare professionals, patients, and the public. Data and AI are central to the organisation's ambition to become truly data driven, creating opportunities to improve outcomes and drive innovation across health and care. You'll work with a dedicated team in an organisation that genuinely invests in its people recognised in the 2025 Global Top 100 Most Inspiring Employers, a 2025 UK Inspiring Workplaces finalist, and named by Best Companies as one of the UK's best places to work., Here at the NHS Business Services Authority (NHSBSA), what we do matters.

• Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.
• 27 days leave (increasing with length of service) plus 8 bank holidays.
• Opportunities for development
• Active wellbeing and inclusion networks
• Excellent pension
• Various salary sacrifice schemes
• Employee Assistance programme, offering free 24/7 support for you and your loved ones
• Access to a wide range of benefits and high street and online discounts., We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care.