Senior Administration Manager

The post holder is responsible for the Consort House site as co-ordinator and incident lead, working in close liaison with the Emergency Planning Resilience and Response, Estates and Health and Safety leads.

The post holder will manage the administration and reception team at Consort House, ensuring an efficient, high quality and effective administrative support service representing FCHC values and quality of care. This includes staff recruitment, appraisals, training, rostering, day to day line management and chairing staff meetings.

Main duties of the job

The job involves:

Providing support and line management for administration staff, including allocating workload, managing and monitoring performance and maintaining high standards and good practice amongst the administrative staff and administration systems

The post holder will act as site liaison for Estates and Health and Safety at Consort House, working in partnership with colleagues to ensure that the headquarters adheres to Health and Safety Legislation, completing incident reports as required and liaising with external partners to resolve any issues.

The post holder will take a lead role in the event of any incidents/accidents and near miss occurrences in accordance with our policies and procedures, liaising with relevant agencies/managers (Estates, Health and Safety, IT, NHS property services) when incidents occur.

The post holder will facilitate management for Consort House: to act as the intelligent client for third-party supplier contracts, holding suppliers accountable for outsourced services. This includes addressing any maintenance and operation issues at the site and escalating appropriately to suppliers, contractors and the Estates and Health & Safety teams.

Do you want to be part of an organisation recognised as one of the top community providers to work for in the country, delivering high quality NHS care? (2025 Staff Survey results)

First Community is a staff owned social enterprise rated Good by CQC, which delivers NHS community services across east Surrey and parts of West Sussex. We are looking for individuals who share our values First-rate care, First-rate people, First-rate value.

First Community is a great place to work, everyone has a voice and is supported to develop their career to its full potential. We offer all our staff: NHS terms and conditions, high quality training and development opportunities, flexible working to enable a good work life balance, an inclusive and friendly work environment, NHS pension, flexible retirement options and various employee benefits.

Please talk to us before applying or at interview about the flexibility you need. We may not be able to meet your needs exactly, but we do promise to fully consider your request and meet your needs where possible. Flexible working options may vary depending on the role.

At First Community we welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. All applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments.

Sustainability is integral to First Community achieving the NHS Net Zero target.